Technology Director in London

Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location: Chiswick, London - Hybrid

Sponsorship: We are unable to offer sponsorship for this role.

The Role

Reporting to the CEO and a member of the Senior Leadership Team, you will turn So Energy’s business strategy into the product, data, AI, and technology capability needed to make sustainable energy simple. You will build a product and technology function that improves customer experience, lowers cost to serve, strengthens data-led decision making and enables safe, repeatable use of AI across the business. You will balance innovation and speed to delivery with commercial discipline, security, regulatory compliance and clear ownership of outcomes.

Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done! We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability. We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

What you’ll be getting up to in this role:

• Own the technology, product, data and AI strategy that delivers So Energy’s business goals, and translate that into a roadmap.
• Own the technology P&L, sizing the function to what the business needs, keeping spend disciplined, and driving down cost to serve year on year.
• Unify engineering, product, IT and data under a single delivery model, removing duplicated ownership and driving clear accountability.
• Own platform reliability, security and delivery performance against clear KPIs, and ensure So Energy meets its regulatory and governance obligations.
• Set the standard for how AI is used safely and productively across the business, from agentic tooling within technology to responsible use elsewhere in the company.
• Build, coach and retain a high-performing technology leadership team with the product, engineering, data, security and AI capability So Energy needs for its next phase of growth.
• Manage key supplier and partner relationships, particularly cloud providers, ensuring commercial terms are competitive and delivery meets expectations.
• Represent technology on the SLT and work with peers to drive commercial and customer outcomes.

You’re a great match if:

• Build diverse, multi-disciplined, high-performing, customer-focused teams.
• Are adept at leading by example and role-modeling the values and behaviours of So Energy.
• Help people to successfully navigate change and new ways of working.
• Deliver services consistently, measured against strong industry benchmarks.
• Bring proven key stakeholder management skills as part of the senior leadership team.
• Set the standard for how the leadership team handles governance, security and compliance.
• Have experience in energy, utilities, regulated services, fintech, telecoms or another B2C customer-facing industry where reliability, compliance and cost-to-serve matter.

It would be nice if you:

• Support the people strategy, with a clear focus on values and culture.
• Use talent attraction, development and performance management to meet organisational goals.
• Treat team well-being as a core part of performance.

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

Our Hiring Process:

• Talent Screen – 20 minutes, Teams call
• Hiring Manager – competency-based interview
• Leadership Interview – with member of the SLT
• Final stage interview and presentation with our CEO and a Member of the So Energy Board

APPLICATIONS CLOSE ON 6th of August 2026

What’s in it for you?

• Smart Working Charters: Hybrid working – Each team has its own SPARK Working Charter. Ask your talent partner for more details.
• Growth & Development: Personalised learning & development budgets – to support your growth journey, L&D buddies to guide you along the way. Internal learning platform – with thousands of valuable resources.
• Pay & Reward: Up to 10% performance bonus – based on company and personal performance. Annual Salary Reviews – to ensure we remain competitive in the market. Commitment to being a real living wage provider.
• Time Off That Matters: Your birthday off – it only comes once a year, so enjoy it! 3 So Giving Days – spend time supporting a cause you care about. Enhanced family leave – supporting you through every life chapter.
• Health & Wellbeing: Perkbox – Access to personalised coaching or therapy to support your mental wellbeing. Physical Support – Free eye tests, flu vaccinations. Access to Perkbox – Additional wellbeing & savings benefits. Menopause Policy – To ensure all employees are being taken care of.
• Belonging & Recognition: Affinity Groups – join one of our employee groups to foster meaningful connections. Bi-annual Value Awards – because your hard work deserves recognition. Monthly events – to find balance and bring our team together. Charitable Fundraising – to give back to our communities.

Diversity, Equity, Inclusion & Belonging:

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.