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- Tasks: Lead a team in managing energy debt collections and ensure compliance with regulations.
- Company: A leading energy supplier committed to compassionate customer service.
- Benefits: Hybrid working model, development budgets, performance bonuses, and more.
- Why this job: Make a difference by supporting vulnerable customers while leading a dynamic team.
- Qualifications: Extensive experience in debt collections and strong management skills.
- Other info: Opportunity for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy supplier is seeking a Residential Energy Enforcement Operations Team Leader to manage warrant execution and provide litigation support within the energy collections process. The candidate will oversee a team, ensuring compliance with regulatory requirements while maintaining a compassionate approach to vulnerable customers.
Key qualifications include extensive experience in debt collections and strong management skills. This role offers a hybrid working model and various employee benefits, including development budgets and performance bonuses.
Energy Debt Enforcement Team Lead (Hybrid) in London employer: So Energy
Contact Detail:
So Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Debt Enforcement Team Lead (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer care, especially for vulnerable customers, and be ready to discuss how your experience aligns with their mission.
✨Tip Number 3
Showcase your management skills! Be prepared to share examples of how you've successfully led teams in the past, particularly in debt collections. Highlight your ability to balance compliance with compassion.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Energy Debt Enforcement Team Lead (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt collections and management. We want to see how your skills align with the role of Team Leader, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the energy sector and how you can bring a compassionate approach to managing vulnerable customers. We love a personal touch!
Showcase Your Leadership Skills: In your application, emphasise your management experience. We’re looking for someone who can lead a team effectively, so share examples of how you’ve motivated and supported your colleagues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at So Energy
✨Know Your Stuff
Make sure you brush up on the energy collections process and relevant regulations. Familiarise yourself with the company's approach to vulnerable customers, as this will show your understanding of their values and priorities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you've faced and how you led your team through them, especially in high-pressure situations like debt enforcement.
✨Empathy is Key
Since the role involves dealing with vulnerable customers, be ready to discuss how you balance compliance with compassion. Share experiences where you've demonstrated empathy while still achieving results in debt collections.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's dynamics, the company's approach to employee development, and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
