Facilities & Workplace Manager

Join to apply for the Facilities & Workplace Manager role at So Energy Personalised Learning and Development Budget 25 Holiday Days + your local bank holidays 1 Birthday day – it only happens once a year! 3 So Giving Days – spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare – Sessions with Unmind Enhanced Family Leave Sabbatical Leave Free Eye Tests Chiswick, London (On-site) Our Perks Personalised Learning and Development Budget 25 Holiday Days + your local bank holidays 1 Birthday day – it only happens once a year! 3 So Giving Days – spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare – Sessions with Unmind Enhanced Family Leave Sabbatical Leave Free Eye Tests Values-driven culture – we’re really proud of our culture. About So Energy Founded in 2015, So Energy aims to improve the energy supply industry. With rapid yet sustainable growth, we serve over 300,000 customers and employ more than 450 Energists. Committed to a net zero future, we are customer-centric, tech-led, and passionate about sustainability. Our core values include: Clear Honest Ambitious Inquisitive Caring Sustainable The Role Facilities and Workplace Experience Manager reporting to the Head of People Operations. You will ensure our office environments are safe, compliant, and comfortable, blending operational excellence with health & safety leadership. This dynamic role involves overseeing safety procedures, managing office operations, liaising with suppliers and landlords, and supporting projects and events to enhance our workplace experience. The role requires on-site presence at our Chiswick office and occasional visits to Manchester. Key Responsibilities Health, Safety & Compliance Ensure compliance with all health, safety, and environmental regulations across London and Manchester offices. Lead as the competent person for HSE, managing risk assessments, incident reporting, and compliance. Develop and update HSE policies, keeping staff informed of regulatory changes. Manage risk assessments for non-standard activities and act as Chief Fire Warden. Post & Front-of-House Welcome visitors, support team culture, and conduct inductions for new starters. Manage post, deliveries, access/security systems, and oversee daily office operations. Coordinate office supplies, troubleshoot issues, and manage supplier relationships. Office Operations Oversee daily operational activities, ensuring accessibility and maintenance. Support office moves, layout projects, and social events. Financial & Project Management Manage supplier relationships, contracts, and budgets. Assist with office projects, space planning, and business continuity planning. Ideal Candidate Strong knowledge of UK health & safety regulations; IOSH or NEBOSH qualification. Experience managing office operations and compliance. Highly organized, proactive, and service-oriented. Comfortable with physical tasks and troubleshooting. Desirable Skills Experience with office fit-outs or workplace design. Knowledge of hybrid working and multi-site management. Our Values & Inclusion We value diversity, equity, inclusion, and belonging. We encourage you to bring your authentic self to work, and we embed these principles into our culture. #J-18808-Ljbffr