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- Tasks: Provide IT support, resolve technical issues, and manage hardware requirements.
- Company: Join a fast-growing business in Basingstoke during an exciting period of change.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be part of a collaborative team shaping the future of IT strategy and compliance.
- Qualifications: Experience in IT support, knowledge of Google Workplace, Microsoft 365, and analytical skills required.
- Other info: This role is on-site, perfect for those who thrive in a hands-on environment.
The predicted salary is between 30000 - 35000 £ per year.
IT Technician | £30,000 to £35,000 |Basingstoke based |On-site working
Working for a fast-growing business based in Basingstoke, this is an exciting opportunity to join the business as they embark on a period of growth and change in direction.
In this pivotal position, you will be the first point of contact for IT-related queries, ensuring that all technical issues are resolved efficiently and that systems across the business remain resilient and compliant. You’ll work closely with the IT Manager to help shape and implement the broader IT strategy and continuously identify opportunities for improvement and automation.
Key Responsibilities:
- Provide day-to-day user support, managing and resolving IT issues across the company.
- Ensure full GDPR compliance across all systems, devices, and data handling processes.
- Support cyber security efforts, including compliance, monitoring, and contributing to policy enhancements.
- Manage all hardware requirements, including procurement, configuration, and maintenance of laptops, printers, mobile devices, and peripherals.
Key Skills:
- Experience in IT support or a similar technical role.
- Have usedGoogle Workplace and 3CX IP telephony systems.
- Knowledge of Microsoft 365 and Windows operating systems.
- Analytical skills to identify opportunities for process improvement.
If you want to be part of a collaborative and forward-thinking team, thenapply here now!
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IT Technician employer: So Code Limited
Contact Detail:
So Code Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with Google Workplace and 3CX IP telephony systems, as these are specifically mentioned in the job description. Consider setting up a demo account or using online resources to get hands-on experience.
✨Tip Number 2
Brush up on your knowledge of GDPR compliance and cyber security best practices. Being able to discuss how you can contribute to these areas during an interview will show that you're proactive and understand the importance of these issues.
✨Tip Number 3
Prepare examples of past experiences where you've successfully resolved IT issues or improved processes. This will help you demonstrate your analytical skills and problem-solving abilities, which are key for this role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and technical roles. Emphasise your familiarity with Google Workplace, 3CX IP telephony systems, and Microsoft 365, as these are key skills for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the company's growth and direction. Mention specific examples of how you've resolved IT issues or improved processes in previous roles.
Highlight Compliance Knowledge: Since GDPR compliance is crucial for this role, include any relevant experience you have with data handling processes and cyber security efforts. This will demonstrate your capability to contribute to the company's compliance initiatives.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills to identify opportunities for improvement in past positions. This will align well with the company's focus on continuous improvement and automation.
How to prepare for a job interview at So Code Limited
✨Know Your Tech
Brush up on your knowledge of Google Workplace, Microsoft 365, and Windows operating systems. Be prepared to discuss how you've used these tools in previous roles and any specific challenges you've overcome.
✨Showcase Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Highlight your analytical skills and how you've identified opportunities for process improvement, as this is crucial for the role.
✨Understand GDPR and Cyber Security
Familiarise yourself with GDPR compliance and cyber security best practices. Be ready to discuss how you would ensure compliance and contribute to policy enhancements in the company.
✨Demonstrate Team Collaboration
Since you'll be working closely with the IT Manager and other team members, think of examples that showcase your ability to collaborate effectively. Emphasise your willingness to contribute to a forward-thinking team.
