At a Glance
- Tasks: Assist customers with parts inquiries and boost sales through effective communication.
- Company: Join Snows Motor Group, a top automotive retailer with a focus on exceptional service.
- Benefits: Competitive salary, bonus scheme, 30 days holiday, and employee discounts.
- Other info: Full training provided and excellent development opportunities available.
- Why this job: Be part of a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience with vehicle parts and strong communication skills required.
The predicted salary is between 27000 - 33000 £ per year.
Location Romsey Region Hampshire Category Peugeot - Romsey (SPR)
(Parts) Vacancy Type Permanent/Full Time Salary £27,000 to £33,000 OTE Competitive Salary Job Summary
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises.
Wedifferentiateourselvesfromourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners.
- We are currently on the lookout for a Parts Advisor to join our
- Peugeot team at Snows Group based in
Romsey .
Your day
The Parts Advisor role is to satisfy all customer requirements regarding parts and increase all aspects of the parts departments business through structured direct selling.
Your day will include
- Ensuring a prompt and courteous manner when dealing with customer enquiries, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling payment for parts.
- Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager.
- Ensure the safe return of old exchange units and warranty items to the Parts Department, clean and drained of fluids.
Make ready for credit return including all necessary paperwork.
- Ensure that all chargeable cases are handled correctly to avoid damage and are returned in a timely manner.
- Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services.
- Maintain a good working relationship with all internal and external customers updating prospect records as necessary.
Have you got what it takes?
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Attention to detail and maintains good, accurate quality of work.
- Technical Qualification or proven experience of working with vehicle parts.
- Abe to communicate effectively with team, manage external relationships and customer relationships.
- PC and web literate.
Hours of work
Monday to Friday 08:00- 17:30 (with 45 Min Lunch)
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off
- Discounted MOTs, Service and Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn and grow with Snows.
- Role dependant – tool box insurance
Thank you for applying to Snows.
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Parts Advisor - Peugeot in Romsey employer: Snows Motor Group Ltd
Snows Motor Group is an exceptional employer, offering a supportive apprenticeship programme at Toyota Waterlooville that prioritises employee growth and development. With a strong focus on training, you will gain valuable skills in customer service and automotive knowledge while working in a collaborative and dynamic environment. The company fosters a culture of learning and progression, making it an ideal place for those seeking a meaningful career in the automotive industry.
