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For Companies At a Glance
- Tasks: Perform vehicle services and repairs while ensuring top-notch customer service.
- Company: Join Snows Motor Group, a leading automotive retailer with a focus on exceptional service.
- Benefits: Enjoy a competitive salary, 30 days holiday, and great bonuses.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Must have relevant qualifications and experience in a franchise dealership.
- Other info: Opportunities for career growth and ongoing training available.
The predicted salary is between 37000 - 52000 ÂŁ per year.
Overview
Location Portsmouth Region Hampshire | Category Mazda – Portsmouth (SMzP) | Vacancy Type Permanent/Full Time | Salary £37,000 – £52,000 OTE Competitive Salary (uncapped)
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician to join our established team at Snows Mazda based in Portsmouth.
Your day
As a Service Technician, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.
Your day will include:
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance
Hours of work:
Monday to Friday 08:30 – 17:00
Saturdays 08:30 – 12:30 (1 in 3 rota)
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Important Consent Note By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
Thank you for applying to Snows.
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Service Technician - Mazda employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - Mazda
✨Tip Number 1
Get to know the company! Research Snows Motor Group and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their exceptional service.
✨Tip Number 2
Practice your technical skills! Brush up on your fault diagnosis and be ready to discuss your previous experiences in a franchise dealership. We want to see how you can apply your knowledge to real-world scenarios.
✨Tip Number 3
Be prepared to chat with customers! As a Service Technician, you'll need to liaise directly with clients. Show us your customer service skills during the interview – it’s all about making that connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to grow with us at Snows.
We think you need these skills to ace Service Technician - Mazda
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service Technician role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Snows Mazda and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: Since this role requires specific technical qualifications, make sure to mention your City & Guilds, BTEC, or NVQ accreditations clearly. We want to know about your fault diagnosis skills and any relevant MOT Tester qualifications you hold.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to avoid disappointment. The sooner we see your application, the better your chances!
How to prepare for a job interview at Snows Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Mazda vehicles. Familiarise yourself with common issues, repairs, and the latest technologies. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Service Technician, you'll be interacting with customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet customer needs, as this will highlight your commitment to delivering first-class service.
✨Practice Teamwork Scenarios
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with colleagues. Be ready to discuss how you support less experienced team members and contribute to a positive working environment. This will demonstrate that you're a team player who fits well within their established team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the training opportunities available, the team dynamics, or how they measure success in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
