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For Companies At a Glance
- Tasks: Perform vehicle services and repairs while ensuring top-notch customer service.
- Company: Join Snows Motor Group, a leading automotive retailer with a focus on exceptional service.
- Benefits: Enjoy a competitive salary, bonus scheme, 30 days holiday, and life assurance.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Relevant qualifications and experience in a franchise dealership are essential.
- Other info: Great opportunities for career growth and continuous training available.
The predicted salary is between 37000 - 52000 ÂŁ per year.
Overview
Location: Newbury, Berkshire. Category: KIA – Newbury (SKN). Vacancy Type: Permanent/Full Time. Salary: £37,000 – £52,000 OTE Competitive Salary (uncapped).
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician to join our established team at Snows Kia based in Newbury.
Responsibilities
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Qualifications
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification
- Ability to work as part of a team
- Commitment to delivering first class customer service
- Able to plan, organise self and meet agreed work deadlines
What is in it for you?
- Highly competitive salary and bonus scheme
- Full training and support to help you immerse yourself in the role and Snows values
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary
- Birthday day off
- Discounted MOTs, Service & Parts
- Recommend a Friend Bonus/ Introducing a Customer Bonus
- Life Assurance Benefit
- Snows Contributory Pension Scheme
- BEN – Employee Assistance Programme
- Excellent development opportunities to learn & grow with Snows
- Role dependant – toolbox insurance
Hours of work
Monday to Friday 08:00 – 17:00 (1 hour lunch). Saturdays 08:30 – 12:30 (1 in 3 rota).
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Important Consent Note
By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
Thank you for applying to Snows.
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Service Technician - Kia employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - Kia
✨Tip Number 1
Get to know the company! Research Snows Motor Group and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to service technician roles. Think about your past experiences and how they align with the responsibilities listed in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Snows team.
We think you need these skills to ace Service Technician - Kia
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service Technician role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Snows Kia and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: Since this role requires specific technical expertise, make sure to mention any relevant qualifications like City & Guilds or NVQ. Highlight your fault diagnosis skills and any experience in a franchise dealership to catch our eye!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to avoid disappointment. The sooner we see your application, the better!
How to prepare for a job interview at Snows Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Kia vehicles. Familiarise yourself with common issues, repairs, and the latest technologies. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss how you've provided excellent customer service in the past. Think of specific examples where you went above and beyond to ensure customer satisfaction.
✨Team Player Vibes
Highlight your ability to work as part of a team. Share experiences where you supported colleagues or contributed to a team project. This will demonstrate that you can fit into their established team at Snows Kia.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
