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- Tasks: Join us as a Service Technician and MOT Tester, performing vehicle services and repairs.
- Company: Snows Motor Group is a leading automotive retailer in the South and South-West of England.
- Benefits: Enjoy a competitive salary, 30 days holiday, and discounts on services and parts.
- Why this job: Be part of a supportive team with excellent training and growth opportunities.
- Qualifications: You need relevant qualifications, an MOT Test licence, and strong customer service skills.
- Other info: Work Monday to Friday with occasional Saturday shifts; apply early as positions fill fast.
The predicted salary is between 29000 - 42000 £ per year.
Location: Newbury
Region: Berkshire
Category: KIA - Newbury (SKN)(Service)
Vacancy Type: Permanent/Full Time
Salary: £35,000 - £50,000 OTE Competitive Salary (uncapped)
Job Summary
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners.
We are currently on the lookout for a Service Technician and MOT Tester to join our established team at Snows Kia based in Newbury.
Your day
As a Service Technician and MOT Tester, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity. Your day will include:
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation
- MOT Test licence
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, including Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off.
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance.
Hours of work:
Monday to Friday 08:00-17:00 (with 1 hour for lunch)
Saturday (1 in 3 rota) 8:30 - 12:30
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Service Technician employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the specific services and values of Snows Motor Group. Understanding their commitment to exceptional customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former employees of Snows, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your technical skills related to fault diagnosis and vehicle servicing. Being able to discuss recent advancements or challenges in the automotive industry can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare examples of how you've delivered excellent customer service in previous roles. Snows values first-class service, so showcasing your ability to meet customer needs will resonate well during the interview process.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Technician position. Highlight your relevant experience and skills that match what Snows Motor Group is looking for.
Tailor Your CV: Customise your CV to reflect your qualifications, such as City & Guilds or NVQ accreditation, and any previous experience in a franchise dealership. Make sure to emphasise your fault diagnosis skills and customer service commitment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to work with Snows. Mention specific examples of how you have delivered excellent customer service and worked effectively in a team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the role of a Service Technician.
How to prepare for a job interview at Snows Group
✨Know Your Technical Stuff
Make sure you're well-versed in the technical standards and processes relevant to the role of a Service Technician. Brush up on your fault diagnosis skills and be ready to discuss your previous experiences in a franchise dealership.
✨Showcase Your Customer Service Skills
Since delivering first-class customer service is key, prepare examples of how you've successfully interacted with customers in the past. Highlight any situations where you went above and beyond to meet their needs.
✨Demonstrate Team Spirit
This role requires working as part of a team, so be prepared to talk about your experience collaborating with colleagues. Share instances where you supported less experienced team members or contributed to a positive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
