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- Tasks: Join us as a Service and Diagnostic Technician, performing vehicle services and repairs.
- Company: Snows Motor Group is a leading automotive retailer with 54 franchises across the UK.
- Benefits: Enjoy a competitive salary, 30 days holiday, and discounts on services and parts.
- Why this job: Be part of a supportive team with excellent training and growth opportunities in a dynamic environment.
- Qualifications: You need relevant qualifications and experience in a franchise dealership, plus strong diagnostic skills.
- Other info: Work Monday to Friday with occasional Saturday shifts; apply early as positions fill quickly.
The predicted salary is between 28000 - 42000 £ per year.
Location: Basingstoke Region, Hampshire
Category: Peugeot - Basingstoke (SPB)
Vacancy Type: Permanent/Full Time
Salary: £35,000 - £50,000 OTE Competitive Salary (uncapped)
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service and Diagnostic Technician to join our established team at Snows Peugeot based in Newbury.
Your day
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, including Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, and 20 years anniversary.
- Birthday day off.
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus / Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependent – tool box insurance.
Hours of work: Monday to Friday 08:00 - 18:00 (with an hour for lunch) Saturday 08:30 - 12:30 (1 in 3 rota)
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying, then please assume you have been unsuccessful on this occasion.
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Diagnostic Technician - BYD
✨Tip Number 1
Familiarise yourself with the specific brands and models that Snows Motor Group works with, especially Peugeot. Understanding their technical standards and common issues can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in a franchise dealership during your conversations. Discussing specific examples of your fault diagnosis skills and customer service can demonstrate your suitability for the role.
✨Tip Number 3
Show your commitment to ongoing training and development. Mention any recent courses or certifications you've completed, as this aligns with Snows' focus on keeping technical skills up to date.
✨Tip Number 4
Prepare questions about the team dynamics and support for less experienced colleagues. This shows your willingness to collaborate and contribute positively to the workshop environment.
We think you need these skills to ace Service and Diagnostic Technician - BYD
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service and Diagnostic Technician position. Tailor your application to highlight relevant experience and skills that match what Snows Motor Group is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your City & Guilds, BTEC, or NVQ qualifications in your CV and cover letter. Mention any specific training or certifications related to fault diagnosis and MOT testing, as these are crucial for this role.
Showcase Customer Service Skills: Since delivering first-class customer service is a key aspect of the job, include examples in your application that demonstrate your commitment to customer satisfaction and your ability to work effectively in a team.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a technician.
How to prepare for a job interview at Snows Group
✨Know Your Technical Stuff
As a Service and Diagnostic Technician, you'll need to demonstrate your technical knowledge. Brush up on the latest diagnostic tools and techniques relevant to the Peugeot brand, and be prepared to discuss your previous experiences with fault diagnosis and repairs.
✨Showcase Customer Service Skills
Since this role involves liaising directly with customers, it's crucial to highlight your commitment to delivering first-class customer service. Think of examples where you've gone above and beyond for a customer and be ready to share these during the interview.
✨Emphasise Teamwork
This position requires you to work as part of a team, so be prepared to discuss how you collaborate with colleagues. Share specific instances where you've supported less experienced team members or contributed to a positive team environment.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.