Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers about vehicle servicing and repairs, ensuring top-notch service.
- Company: Leading automotive retailer in Portsmouth with a focus on customer care.
- Benefits: Competitive salary, training, pension scheme, and employee bonuses.
- Why this job: Join a dynamic team and play a key role in enhancing customer satisfaction.
- Qualifications: Strong interpersonal skills and experience in customer service, ideally in automotive.
- Other info: Flexible working hours with some Saturdays required; great for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive retailer in Portsmouth is seeking a Service Advisor responsible for customer interactions regarding vehicle servicing and repairs. The ideal candidate has strong interpersonal skills and experience in customer service, preferably in an automotive setting.
The role offers a competitive salary and numerous benefits including training, a pension scheme, and employee bonuses. Working hours fluctuate, requiring some Saturdays. This position is vital for maintaining high service standards at the dealership.
Service Advisor | Customer Care & Workshop Liaison in Portsmouth employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor | Customer Care & Workshop Liaison in Portsmouth
✨Tip Number 1
Get to know the company! Research the automotive retailer in Portsmouth and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about customer interactions, role-play with a friend or family member. Focus on how you would handle different customer scenarios to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the dealership and might even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about landing the Service Advisor role.
We think you need these skills to ace Service Advisor | Customer Care & Workshop Liaison in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if it's in the automotive sector. We want to see how you've handled customer interactions and resolved issues in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Service Advisor role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Snows Group
✨Know Your Automotive Stuff
Brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common issues customers face and how to address them. This will show the interviewer that you’re not just a people person, but also someone who understands the technical side of things.
✨Show Off Your Interpersonal Skills
Prepare examples from your past experiences where you’ve successfully handled customer interactions. Think about times when you turned a negative situation into a positive one. This will highlight your ability to maintain high service standards, which is crucial for the role.
✨Be Ready for Flexibility
Since the job requires working some Saturdays, be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the dealership's needs. This can set you apart as a candidate who’s ready to jump in and help out whenever necessary.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership’s approach to customer care and workshop processes. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.