Sales Administrator in Portsmouth

Location: Snows Vauxhall and Leapmotor Portsmouth Region Hampshire. Category: Vauxhall – Portsmouth (SVxP) (Administration). Vacancy Type: Permanent/Full Time. Salary: £25,350.

Sales Administrator

Role & Purpose

The Sales Administrator is a member of the Sales team and will report to the Sales Manager. The Sales Administrator will provide administrative support to the site’s sales teams, ensuring efficient processing of new, used, and corporate vehicle orders.

At Snows, we are a large, family run automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.

Responsibilities

• General Administration support that will cover the brands and dealerships.
• Liaises with the Sales team and vehicle supply to process vehicle orders in line with the sales order, demonstrator, or showroom stock requirements.
• Completes all pre-delivery related administration (e.g., vehicle registration utilising AFRL, insurance, road tax).
• Works with Sales team and Sales Manager and completes sales invoicing, ensuring all costs are included.
• Provides general support to the sales team keeping them informed of customer order status and any issues that may arise relating to their sales.
• Enters vehicle job sheet details to ensure records regarding pre-delivery work hours requirements are accurate and up to date.
• Keeps stock list records complete and up to date for new, used, demonstrators and corporate cars as appropriate.
• Liaises with the Sales Manager and ensures correct authorisation of new stock ordering.
• Provides appropriate data input for the Dealership financial reporting and customer database management purposes.
• Carry out banking as and when required.
• Help Sales Managers locate vehicles.
• Promote and maintain positive people relations across the group.
• Any other ad hoc duties.
• The Sales Administrator may also be asked from time to time to carry out other tasks not outlined above. Such tasks shall be reasonable and commensurate with the ability of the employee.

Skills & Competencies

• Able to plan, organise self and meet agreed work deadlines.
• Good listener with the ability to advise and support our teams across the Group.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.
• Good analytical, problem solving and planning skills.
• Able to research a subject and find an appropriate solution.

Essential & Desirable Skills & Qualifications

Essential:

• Fluent written and spoken English.
• PC, Microsoft, web literate.
• Full, clean driving licence.

Desirable:

• Proven track record of individual excellence.
• Previous Sales Administration.

Team Values

• Honesty
• Integrity
• Respect for People

We provide open and honest guidance with all our customers, both internal and external. We act with integrity, trust, and responsibility in everything that we do. We are ambassadors for all our customers in promoting good working practices.