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- Tasks: Diagnose and repair vehicles, ensuring top-notch service and safety standards.
- Company: Join Snows Motor Group, a leading automotive retailer with a focus on exceptional service.
- Benefits: Competitive salary, bonus scheme, 30 days holiday, and great development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Relevant qualifications and experience in fault diagnosis and customer service.
- Other info: Enjoy a supportive environment with excellent career growth potential.
The predicted salary is between 37000 - 52000 ÂŁ per year.
Location: Poole Region, Dorset
Category: SEAT & Cupra - Poole (SSPo)(Service)
Vacancy Type: Permanent/Full Time
Salary: ÂŁ37,000 - ÂŁ52,000 OTE Competitive Salary (uncapped)
Job Summary:
The Driving Spirit. Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Diagnostic Technician to join our established team at Snows SEAT, Poole.
Your day:
- Performing routine servicing of vehicles in accordance with brand technical standards.
- Undertaking air-conditioning system servicing and repairs.
- Working in accordance with brand and dealership processes.
- Ensuring that working environment is kept clean and devoid of any working practice which may be hazardous.
- Diagnosing and undertaking general repairs to vehicles including MOT repairs.
- Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found.
- Carrying out welding repairs to vehicles.
- Obtaining estimates and ordering car parts in order to resolve the vehicle issues.
- Liaising with customers where appropriate updating them on the status of their vehicle checks.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, including Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary (Pro rata for part time employees).
- Birthday day off.
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance.
Hours of work: Monday to Friday - 4 days on, one day off (10-hour shift) Saturday 08:30 - 12:30 (1 in 4 rota).
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion.
Important Consent Note: By clicking the “Submit Application” button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button. Thank you for applying to Snows.
Diagnostic Technician - SEAT in Poole employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician - SEAT in Poole
✨Tip Number 1
Get to know the company! Research Snows Motor Group and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their exceptional service.
✨Tip Number 2
Practice your diagnostic skills! Brush up on your technical knowledge and be ready to discuss specific examples of how you've tackled vehicle issues in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Don’t forget to highlight your customer service experience! As a Diagnostic Technician, you'll be liaising with customers, so share stories that showcase your commitment to delivering first-class service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining the Snows team. Don’t wait too long; we’re keen to fill this role!
We think you need these skills to ace Diagnostic Technician - SEAT in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Diagnostic Technician role. Highlight your relevant experience, especially in fault diagnosis and servicing vehicles, to show us you’re the right fit for our team.
Show Off Your Skills: Don’t hold back on showcasing your skills! If you’ve got City & Guilds, BTEC, or NVQ accreditations, make them stand out. We want to see what makes you a top-notch technician!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Snows and how you can contribute to our exceptional service. Keep it friendly and professional!
Apply Early: We encourage you to apply early to avoid disappointment, as we’ll be interviewing throughout the application period. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at Snows Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to diagnostic work. Familiarise yourself with common faults and repairs specific to SEAT vehicles. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous work experience in a franchise dealership. Highlight specific examples where you successfully diagnosed and repaired vehicle issues, as well as any customer service experiences that demonstrate your commitment to first-class service.
✨Ask Smart Questions
During the interview, don’t hesitate to ask questions about the team dynamics, workshop processes, or training opportunities. This shows that you’re engaged and serious about how you can contribute to the team at Snows.
✨Be Professional Yet Approachable
While it’s important to maintain professionalism, don’t forget to let your personality shine through. Being approachable and friendly can help build rapport with your interviewers, which is key in a customer-focused role like this one.
