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- Tasks: Carry out vehicle services and repairs while ensuring customer satisfaction.
- Company: Join Snows Motor Group, a top automotive retailer in the South-West.
- Benefits: Competitive salary, bonus scheme, 30 days holiday, and life assurance.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Relevant qualifications and experience in a franchise dealership required.
- Other info: Excellent opportunities for career growth and development.
The predicted salary is between 31000 - 44000 £ per year.
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners.
We are currently on the lookout for a Service Technician to join our established team at Snows Toyota based in Plymouth.
Your day will include:
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, including Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off.
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance.
Hours of work: Monday to Friday 08:30 - 17:30 (30 minutes lunch).
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Service Technician in Plymouth employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Plymouth
✨Tip Number 1
Get to know the company! Research Snows Motor Group and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their exceptional service.
✨Tip Number 2
Practice your technical skills! Brush up on your fault diagnosis and be ready to discuss your previous experiences. We want to see how you’ve tackled challenges in the past and how you can bring that expertise to our team.
✨Tip Number 3
Be prepared to chat with customers! As a Service Technician, you'll need to communicate effectively. Think about how you can explain technical issues in simple terms and demonstrate your commitment to first-class customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Snows family. Don’t wait too long; we’re keen to fill this role!
We think you need these skills to ace Service Technician in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service Technician role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Snows and how you can contribute to our team. Keep it friendly and professional, just like we are!
Show Off Your Technical Skills: Since this role requires specific technical expertise, make sure to mention your City & Guilds, BTEC, or NVQ accreditation. We love seeing candidates who are skilled in fault diagnosis and have the relevant MOT Tester qualification!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply early to avoid disappointment, as we’ll be interviewing throughout the application period. Head over to our website and get your application in!
How to prepare for a job interview at Snows Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle services and repairs. Familiarise yourself with Toyota's brand standards and any recent updates in automotive technology. This will show that you're not just qualified, but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since delivering first-class customer service is key for this position, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation.
✨Team Player Vibes
As a Service Technician, you'll be working closely with your colleagues. Be ready to discuss your experience in team settings and how you’ve supported less experienced colleagues. Highlighting your collaborative spirit can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the training opportunities available, the team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.