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- Tasks: Carry out vehicle services and repairs while ensuring customer satisfaction.
- Company: Join Snows Motor Group, a top automotive retailer in the South-West.
- Benefits: Competitive salary, 30 days holiday, and excellent training opportunities.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Relevant qualifications and experience in fault diagnosis required.
- Other info: Enjoy a great work-life balance with flexible hours and additional perks.
The predicted salary is between 31000 - 44000 £ per year.
Location: Honiton Region, Devon
Category: BYD - Honiton (Service)
Vacancy Type: Permanent/Full Time
Salary: £37,000 - £52,000 OTE Competitive Salary (uncapped)
Job Summary:
The Driving Spirit. Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners.
We are currently on the lookout for a Service Technician to join our established team at Snows BYD based in Honiton.
Your day:
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation.
- MOT Tester.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, including Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
- Birthday day off.
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance.
Hours of work: Monday to Friday 08:00-17:00 (with 30 minutes for lunch), Saturday (1 in 3 rota) 8:30 - 13:00.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Service Technician - BYD Honiton employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - BYD Honiton
✨Tip Number 1
Get to know the company! Research Snows Motor Group and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their exceptional service.
✨Tip Number 2
Practice your technical skills! Brush up on your fault diagnosis and vehicle servicing knowledge. We want to see that you're not just qualified but also passionate about staying sharp in your field.
✨Tip Number 3
Be ready to chat! If you get the chance to liaise with customers during your interview, show us your customer service skills. We love candidates who can communicate effectively and make customers feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Snows team. Don’t wait too long; we’re keen to fill this role!
We think you need these skills to ace Service Technician - BYD Honiton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service Technician role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Snows and how you can contribute to our team. Keep it friendly and professional, just like we are!
Show Off Your Technical Skills: Since this role requires specific technical expertise, make sure to mention your City & Guilds, BTEC, or NVQ accreditations. We love seeing candidates who are proud of their qualifications and ready to bring their skills to the table.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to avoid disappointment. The sooner we see your application, the better!
How to prepare for a job interview at Snows Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle services and repairs. Familiarise yourself with BYD's brand standards and any recent updates in automotive technology. This will show that you're not just a technician, but someone who is genuinely interested in the field.
✨Show Off Your Customer Service Skills
Since this role involves liaising directly with customers, be prepared to discuss your previous experiences in delivering excellent customer service. Think of specific examples where you went above and beyond to meet customer needs, as this will highlight your commitment to first-class service.
✨Team Player Vibes
Emphasise your ability to work as part of a team. Share instances where you supported less experienced colleagues or collaborated on projects. This will demonstrate that you’re not only skilled technically but also a great fit for their team culture.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company. Inquire about training opportunities, the team dynamics, or how they measure success in the workshop. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.