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For Companies At a Glance
- Tasks: Diagnose, service, and repair electric vehicles and their systems.
- Company: Join Snows, a family-run automotive group focused on customer experience and colleague happiness.
- Benefits: Enjoy a competitive salary with uncapped earnings and a supportive work environment.
- Why this job: Be part of the electric mobility revolution while working with cutting-edge technology.
- Qualifications: Must have EV systems certification and a full, clean driving licence.
- Other info: Work in a collaborative team that values honesty, integrity, and respect.
The predicted salary is between 28000 - 42000 £ per year.
Location Southampton Region Hampshire Category Volvo – Southampton (SVS)
(Service) Vacancy Type Permanent/Full Time Salary £35,000 – £50,000 OTE Competitive Salary (uncapped) Job Summary
Electric Vehicle Diagnostic Technician
Role & Purpose
We are seeking a skilled and detail-oriented Electric Vehicle (EV) Technician to join our team. In this role, you will be responsible for diagnosing, servicing, and repairing electric vehicles and their associated systems, including batteries, motors, charging systems, and electrical control units. You’ll play a key role in maintaining safety, performance, and sustainability standards as the industry continues to shift toward electric mobility.
At Snows…
Snows is a large, family run, automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.
Responsibilities
- Perform diagnostics, maintenance, and repairs on electric vehicles, including battery systems, electric drivetrains, and high-voltage components.
- Troubleshoot and resolve electrical and electronic system issues using diagnostic tools and software.
- Install and test EV charging equipment and ensure compliance with electrical codes and safety standards.
- Conduct routine inspections and scheduled maintenance to ensure optimal vehicle performance.
- Calibrate and program vehicle control systems and sensors.
- Maintain accurate service records and provide detailed repair documentation.
- Ensure compliance with environmental and safety regulations during all repair and maintenance procedures.
- Stay updated with the latest EV technologies, tools, and industry practices.
- Collaborate with engineers, service advisors, and other team members to provide excellent customer support.
Skills & Competencies
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and diagnose the faults.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- Ability to work to tight deadlines to achieve the business needs.
- Able to communicate and work in a team.
Essential & Desirable Skills & Qualifications
Essential:
- Fluent written and spoken English.
- PC, Microsoft, web literate.
- Full, clean driving licence.
- Certification in EV systems
Desirable:
- Proven track record of individual excellence.
- Previous vehicle knowledge and proven skills.
- Relevant City & Guilds, BTEC or NVQ accreditation.
- Previous work experience in a franchise dealership.
- Highly skilled in fault diagnosis.
- Commitment to delivering first class customer service.
- F-Gas trained with certificate.
Team Values
Honesty
Integrity
Respect for People
We provide open and honest guidance with all our customers, both internal and external.
We act with integrity, trust, and responsibility in everything that we do.
We are ambassadors for all our customers in promoting good working practices.
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EV Diagnostic Technician - Volvo/Polestar employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV Diagnostic Technician - Volvo/Polestar
✨Tip Number 1
Familiarise yourself with the latest EV technologies and diagnostic tools. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the electric vehicle sector, especially those who work at Snows or similar companies. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific experiences where you've successfully diagnosed and repaired EV systems. Having concrete examples ready will showcase your skills and make a strong impression on the hiring team.
✨Tip Number 4
Emphasise your commitment to customer service during any interactions with the company. Since Snows values customer experience highly, demonstrating your dedication to providing excellent service can set you apart from other candidates.
We think you need these skills to ace EV Diagnostic Technician - Volvo/Polestar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to electric vehicle diagnostics. Emphasise any certifications in EV systems and previous work in a franchise dealership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for electric vehicles and your commitment to customer service. Mention specific experiences that demonstrate your ability to diagnose and repair EV systems.
Highlight Relevant Skills: In your application, clearly outline your technical skills, such as fault diagnosis, knowledge of high-voltage components, and experience with diagnostic tools. This will show that you are well-equipped for the role.
Showcase Teamwork and Communication: Since collaboration is key in this role, include examples of how you've successfully worked in teams and communicated effectively with colleagues or customers in past positions.
How to prepare for a job interview at Snows Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with electric vehicle systems, including diagnostics and repairs. Highlight any specific tools or software you’ve used, as well as your understanding of high-voltage components.
✨Demonstrate Your Problem-Solving Abilities
During the interview, be ready to provide examples of how you've diagnosed and resolved complex issues in the past. This will show your potential employer that you can think critically and adapt to challenges.
✨Emphasise Customer Service Experience
Since customer experience is a priority for the company, share instances where you provided excellent service. Discuss how you communicated with customers and ensured their satisfaction, especially in a technical context.
✨Stay Updated on EV Technologies
Research the latest trends and technologies in the electric vehicle industry. Being knowledgeable about advancements will demonstrate your passion for the field and your commitment to continuous learning.