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- Tasks: Join our team as a Diagnostic Technician, performing vehicle servicing and repairs.
- Company: Snows Motor Group is a leading automotive retailer in the South and South-West of England.
- Benefits: Enjoy a competitive salary, 30 days holiday, and discounts on services.
- Why this job: Be part of a supportive team with excellent training and growth opportunities.
- Qualifications: Relevant City & Guilds, BTEC or NVQ accreditation required; experience in a franchise dealership preferred.
- Other info: Work Monday to Friday, 8.30 - 5.30, with a friendly work environment.
The predicted salary is between 35000 - 50000 ÂŁ per year.
Location Southampton Region Hampshire Category SEAT & Cupra – Southampton (SSS)
(Service) Vacancy Type Permanent/Full Time Salary ÂŁ35,000-ÂŁ50,000 OTE Competitive Salary (Uncapped) Job Summary
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are currently on the lookout for aDiagnostic Technicianto join our established team atSnows SEAT, Southampton.
Your day
As aDiagnostic Technician,you will perform a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.
Your day will include:
- Performing routine servicing of vehicles in accordance with brand technical standards.
- Undertaking air-conditioning system servicing and repairs.
- Working in accordance with brand and dealership processes.
- Ensuring that working environment is kept clean and devoid of any working practice which may be hazardous.
- Diagnosing and undertaking general repairs to vehicles including MOT repairs.
- Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found.
- Carrying out welding repairs to vehicles.
- Obtaining estimates and ordering car parts in order to resolve the vehicle issues.
- Liaising with customers where appropriate updating them on the status of their vehicle checks.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
- Highly competitive salary and bonus scheme.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary. (Pro rata for part time employees).
- Birthday day off
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant – tool box insurance
Hours of work:
Monday to Friday – 8.30 – 5.30 with 30 mins for lunch
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear back from us within 2 weeks of applying, please assume you have not been successful on this occasion.
** Important Consent Note ** By clicking the “Submit Application” button, you are expressly giving your consent for us to retain and share your CV within the Snows Group. This is for the purpose of highlighting your details to other roles within the Group which may be suitable for you. As a result, you are giving your consent to receive verbal and email contact from Snows for the purposes of discussing our available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
Thank you for applying to Snows.
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Diagnostic Technician - SEAT employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician - SEAT
✨Tip Number 1
Familiarise yourself with the SEAT brand and its specific models. Understanding the technical aspects and common issues of these vehicles will give you an edge during interviews, showing your genuine interest and expertise.
✨Tip Number 2
Network with current or former employees of Snows Motor Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your previous experience in fault diagnosis and repairs. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your commitment to customer service. Think of instances where you went above and beyond for a customer, as this aligns with Snows' values and will highlight your dedication to delivering exceptional service.
We think you need these skills to ace Diagnostic Technician - SEAT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Diagnostic Technician. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your qualifications, such as City & Guilds, BTEC, or NVQ accreditations. Emphasise your previous work experience in a franchise dealership and your skills in fault diagnosis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering first-class customer service. Mention specific examples of how you've met customer needs in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Diagnostic Technician.
How to prepare for a job interview at Snows Group
✨Know Your Technical Stuff
As a Diagnostic Technician, you'll need to demonstrate your technical knowledge. Brush up on the latest diagnostic tools and techniques relevant to SEAT vehicles. Be prepared to discuss specific examples of faults you've diagnosed and how you resolved them.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Think of instances where you've gone above and beyond for a customer. Be ready to explain how you would keep customers informed about their vehicle's status and ensure they feel valued throughout the service process.
✨Demonstrate Teamwork
This position requires working as part of a team. Prepare to share experiences where you've collaborated with colleagues to achieve a common goal. Highlight your ability to communicate effectively and support your teammates in a busy workshop environment.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might inquire about the training opportunities available or how the team measures success in the workshop. It’s a great way to engage with the interviewer.
