Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Diagnostic Technician, performing vehicle services and repairs efficiently.
- Company: Snows Motor Group is a leading automotive retailer in the South and South-West of England.
- Benefits: Enjoy a competitive salary, 30 days holiday, and excellent development opportunities.
- Why this job: Be part of a supportive team with a focus on customer service and continuous learning.
- Qualifications: You need relevant qualifications and experience in fault diagnosis and customer service.
- Other info: Flexible shift patterns and tool box insurance are included.
The predicted salary is between 28000 - 42000 ÂŁ per year.
Overview
Location: Exeter region, Devon. Category: Toyota – Exeter (STE). Vacancy Type: Permanent/Full Time. Salary: £35,000 – £50,000 OTE. Competitive Salary (uncapped).
The Driving Spirit
Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Diagnostic Technician to join our established team at Snows Toyota Exeter based in Devon.
Your day
As a Diagnostic Technician, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.
- Carrying out vehicle services and repairs in accordance with brand technical standards.
- Working in accordance with brand and dealership processes.
- Liaising directly with customers where appropriate.
- Providing support to less experienced colleagues.
- Attending regular training to update technical skills.
- Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Have you got what it takes?
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification
- Ability to work as part of a team
- Commitment to delivering first class customer service
- Able to plan, organise self and meet agreed work deadlines
What is in it for you?
- Highly competitive salary and bonus scheme
- Full training and support to help you immerse yourself in the role and Snows values
- 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary
- Birthday day off
- Discounted MOTs, Service & Parts
- Recommend a Friend Bonus/ Introducing a Customer Bonus
- Life Assurance Benefit
- Snows Contributory Pension Scheme
- BEN – Employee Assistance Programme
- Excellent development opportunities to learn & grow with Snows
- Role dependent – tool box insurance
Hours of work
Shift Pattern – Week 1: Monday-Thursday 7am – 6pm; Week 2: Tuesday-Thursday 7am – 6pm (30mins for lunch).
Please note this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.
Important Consent Note
By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.
Thank you for applying to Snows.
#J-18808-Ljbffr
Diagnostic Technician - Exeter employer: Snows Group
Contact Detail:
Snows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician - Exeter
✨Tip Number 1
Familiarise yourself with the latest Toyota diagnostic tools and technologies. Being knowledgeable about the specific equipment used at Snows Toyota Exeter will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of Snows Motor Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in fault diagnosis and how it relates to the role. Be ready to share specific examples that demonstrate your skills and problem-solving abilities in a workshop environment.
✨Tip Number 4
Showcase your commitment to customer service by preparing examples of how you've gone above and beyond for customers in past roles. This will align with Snows' values and highlight your fit for the team.
We think you need these skills to ace Diagnostic Technician - Exeter
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Diagnostic Technician. Highlight key skills such as fault diagnosis and customer service that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience and qualifications, such as City & Guilds or NVQ accreditation. Emphasise your previous work in a franchise dealership and any specific achievements in vehicle diagnostics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering excellent customer service. Mention how your skills align with Snows Motor Group's values and the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Diagnostic Technician.
How to prepare for a job interview at Snows Group
✨Know Your Technical Stuff
As a Diagnostic Technician, you'll need to demonstrate your technical knowledge. Brush up on the latest diagnostic tools and techniques relevant to Toyota vehicles. Be prepared to discuss specific examples of fault diagnosis you've handled in the past.
✨Showcase Your Customer Service Skills
Customer interaction is key in this role. Think of instances where you've provided excellent customer service or resolved a customer's issue effectively. Highlighting these experiences will show that you understand the importance of customer satisfaction.
✨Prepare for Teamwork Questions
This position requires collaboration with colleagues. Be ready to share examples of how you've worked as part of a team in previous roles. Discuss any mentoring experiences you have, especially if you've supported less experienced colleagues.
✨Understand Snows Motor Group's Values
Familiarise yourself with Snows Motor Group's mission and values. During the interview, express how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in being part of their team.
