At a Glance
- Tasks: Engage with customers, understand their needs, and guide them to the perfect vehicle.
- Company: Join Snows, a family-run automotive group focused on outstanding customer experiences.
- Benefits: Competitive salary with uncapped earnings, plus training and development opportunities.
- Other info: Dynamic team culture with a focus on honesty, integrity, and respect.
- Why this job: Make a real impact by helping customers find their dream cars in a supportive environment.
- Qualifications: Fluent English, strong sales skills, and a full driving licence required.
The predicted salary is between 40000 - 55000 £ per year.
Location Citroen & Leap Basingstoke Region Basingstoke Category Citroen - Basingstoke (SCb)
(Sales) Vacancy Type Permanent/Full Time Salary £40,000 - £55,000 OTE Competitive Salary (Uncapped) Job Summary
Sales Executive Role & Purpose
The Sales Executive is a member of the Sales Team and will report to the Sales Manager.
The Sales Executive will Identify and develop prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product, and agree the sale.
At Snows… Snows is a large, family run, automotive group based in the South and South-West of England.
Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners.
Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.
Responsibilities
- Talks and listens to customers to build rapport and understand their requirements and qualifies own understanding through discussion and gauging customers reactions.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drives.
- Appraises the customer’s part exchange vehicle checking documentation and obtaining quotes for any paint or repair work, agreeing a purchase price with the Sales Manager.
- Reviews accessories and additional product options with the customer.
- Agrees the sale price in an open and friendly manner.
- Agrees the payment method and any finance arrangements with the customer direct, working within company guidelines.
- Consistently complies with Snows Group’s Treating Customers Fairly process to ensure each customer is given the same opportunity to consider which products are appropriate for them.
- Uses the TCF process to assist the Group in meeting its obligations under the Financial Conduct Authority’s guidelines.
- Positively participates in training and development opportunities to assist the Group in achieving its aims and objectives
- Liaises with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle.
- Works with Sales Administration to confirm delivery date, notify the customer of any changes to the original schedule and arrange the handover.
- Ensures that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business.
- Plans and organises own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
- Works with colleagues and other teams across the dealership to provide a seamless service to customers (e. g., by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist e. g., fleet sales.
- Maintains the showroom environment and displays to agreed guidelines, including the presentation of used car point of sale data.
- It is the responsibility of the Sales Executive to ensure that their immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
- Protective clothing and equipment supplied by the Company will be worn or used as and when appropriate.
- Handling of waste products and hazardous materials must be carried out as per company policies and C. O. S. H. H. regulations.
- The Sales Executive may also be asked from time to time to carry out other tasks not outlined above.
Such tasks shall be reasonable and commensurate with the ability of the colleague.
Skills & Competencies
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- Ability to work to tight deadlines to achieve the business needs.
- Able to react positively to organisational and market changes.
Essential & Desirable Skills & Qualifications
Essential
- Fluent written and spoken English.
- PC, Microsoft, web literate.
- Full, clean driving licence.
Desirable
- Proven track record of Sales
- Proven track record of F & I
- Team Values
- Honesty We provide open and honest guidance with all our customers, both internal and external.
- Integrity We act with integrity, trust, and responsibility in everything that we do.
- Respect for People We are ambassadors for all our customers in promoting good working practices.
- #J-18808-Ljbffr
Sales Executive in Basingstoke employer: Snows Group
Snows Group is an exceptional employer, offering a dynamic work culture that prioritises employee development and success. With comprehensive training programmes, generous holiday allowances, and the added benefit of a company car, employees are well-equipped to thrive in their roles while enjoying a supportive environment in the picturesque location of Chichester.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Basingstoke
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Snows Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Snows Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive in Basingstoke
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Snows Group:When writing your cover letter, make sure to tailor your message specifically for Snows Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Snows Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Snows Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Snows Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Snows Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
