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For Companies At a Glance
- Tasks: Lead a vibrant restaurant team and ensure exceptional guest experiences.
- Company: Join a pioneering Japanese restaurant chain with a global presence.
- Benefits: Enjoy free meals, professional development, and wellness support.
- Other info: Exciting career growth opportunities and a chance to win a trip to Japan.
- Why this job: Be part of a success story while making a real impact in the food industry.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 40000 - 50000 £ per year.
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour‑coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth‑watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.
About You
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can‑do attitude. You will want to be part of our success story.
What you’ll be doing
As All Store Manager you will have complete responsibility for each and every area of the Restaurant. You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant. You will be hands‑on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times. You will recognise labour as the biggest cost control centre in your restaurant and plan rotas well and minimise team turnover through great hiring, brilliant training and engaging your team. You will deliver an exceptional guest experience across each & every shift. You will be able to work all sections of the Kitchen with total confidence. You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know. People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop. You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place. You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice. You will utilise all feedback available to make well informed decisions on how to further improve the guest experience. You will be keeping in tune with your local environment, you're always on the lookout for innovative ways to drive sales in your restaurant.
We’re proud to offer:
- Fantastic working hours
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Award‑winning sustainability initiatives - We’re committed to delivering progress against 9 UN sustainability goals, just some of the actions we’ve already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid", 1/3 rd of our Restaurant menu is plant‑led and we are proud member of the Global Tuna Alliance
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan
- Job security - Joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us
About us
Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento). Our Taiko manufacturing and distribution centre, 63 YO! restaurants, 50 major retail partners, 3700 locations globally from Hawaii to Aberdeen.
Our Values
Own it, Care About It, Make it Exceptional, Win Together. Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
General Manager in Guildford employer: Snowfox Group
Contact Detail:
Snowfox Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Guildford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their menu, values, and what makes them tick. This way, you can show off your enthusiasm and how you fit into their success story during the chat.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you rehearse, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role.
We think you need these skills to ace General Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for fresh, authentic Japanese food shine through. Share your favourite dishes and why they inspire you to be part of our team at YO! We want to see that you're not just looking for a job, but that you're genuinely excited about what we do!
Be Specific About Your Experience: Make sure to highlight your relevant experience in the restaurant industry. Talk about your previous roles, responsibilities, and how you've contributed to profitability and guest satisfaction. We love seeing concrete examples of how you've made a difference in past positions!
Emphasise Teamwork and Leadership Skills: As a General Manager, you'll be leading a team, so it's crucial to showcase your leadership style. Share stories about how you've motivated teams, handled challenges, and developed talent. We want to know how you can help us create a positive and engaging work environment!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows that you're keen to join our growing family at YO! So, get clicking and let’s roll together!
How to prepare for a job interview at Snowfox Group
✨Know Your Stuff
Before the interview, dive deep into the company’s history and values. Understand their unique selling points, like the kaiten conveyor belt and their commitment to sustainability. This knowledge will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to training, development, and maintaining morale. Highlight your can-do attitude and how you embrace challenges.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face in the role, such as managing costs or improving guest experiences, and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Engage with Enthusiasm
Your passion for the role and the brand should shine through during the interview. Be enthusiastic about the food and culture, and don’t hesitate to share your favourite dishes from their menu. This will not only make you memorable but also show that you’re genuinely excited about the opportunity.