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- Tasks: Lead the restaurant, manage costs, and ensure exceptional guest experiences.
- Company: Join a pioneering Japanese food brand with over 70 global restaurants.
- Benefits: Enjoy free meals, professional qualifications, wellness support, and discounts on various services.
- Why this job: Be part of a vibrant team, develop your skills, and contribute to sustainability initiatives.
- Qualifications: Passion for food, leadership skills, and a can-do attitude are essential.
- Other info: Opportunity for a free trip to Japan for top performers!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You: We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do: You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story.
What you'll be doing: As All Store Manager you will have complete responsibility for each and every area of the Restaurant. You will be responsible for the profitability of your restaurant and have a keen eye and impact on each line of cost control in your restaurant. You will be hands-on in supporting your Head Chef to achieve their Food Cost targets by ensuring adherence to spec, monitoring yields, checking orders and ensuring all our products are available at all times. You will recognise labour as the biggest cost control centre in your restaurant and plan rotas well and minimise team turnover through great hiring, brilliant training and engaging your team. You will deliver an exceptional guest experience across each & every shift. You will be able to work all sections of the Kitchen with total confidence. You will engage your team to keep them motivated, well informed, and passionate about YO! A natural communicator, you will use a variety of mediums to keep your team up to date and in the know. People development is key as you rotate responsibilities around your Head Chef, Deputy Manager, Sous Chef & Team Leaders and challenge your team to develop. You will be passionate about retaining your Team and know your turnover figures off by heart, you will know succession planning is key and are always one step ahead in ensuring you have the right people in the right place. You will keep your people safe and happy with sound HR knowledge and coaching. You will be comfortable in dealing with HR situations and know where to seek the right advice. You will utilise all feedback available to make well informed decisions on how to further improve the guest experience. You will be keeping in tune with your local environment, you're always on the lookout for innovative ways to drive sales in your restaurant.
We're proud to offer:
- Fantastic working hours
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
- Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
- 50% off your food every time you dine with us for you and 3 friends
- Paid breaks - everyone working within YO! gets paid for every break they take!
- Award-winning sustainability initiatives - We’re committed to delivering progress against 9 UN sustainability goals, just some of the actions we’ve already taken include: 100% of all Salmon sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid". 1/3 rd of our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance.
- Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan.
- Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us.
About us: Come roll with us and be part of something big. Celebrate global success across: Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento), Our Taiko manufacturing and distribution centre, 63 YO! restaurants, 50 major retail partners, 3700 locations globally From Hawaii to Aberdeen.
Our Values: Own it, Care About It, Make it Exceptional, Win Together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
General Manager employer: Snowfox Group
Contact Detail:
Snowfox Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and mission. Understanding what makes us unique, like our commitment to sustainability and authentic Japanese cuisine, will help you align your passion for food with our goals during interviews.
✨Tip Number 2
Network within the industry by attending food and hospitality events. Engaging with professionals in the field can provide insights into our company culture and may even lead to referrals that could boost your application.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or improved guest experiences. We value dynamic individuals who can motivate and develop their teams, so be ready to share specific examples.
✨Tip Number 4
Research current trends in the restaurant industry, especially those related to Japanese cuisine and customer experience. Being knowledgeable about what's happening in the market will demonstrate your enthusiasm and readiness to contribute to our success.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, cost control, and team leadership. Use specific examples that demonstrate your ability to deliver exceptional guest experiences and manage a diverse team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and the restaurant industry. Mention why you are excited about this particular role and how your values align with those of the company. Be sure to include your enthusiasm for developing your team and driving sales.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you engage and motivate your team. Provide examples of how you've successfully managed staff turnover and developed talent within your previous roles.
Highlight Your Knowledge of Japanese Cuisine: Since the company focuses on authentic Japanese food, mention any relevant experience or knowledge you have about Japanese cuisine. This could include previous work in similar restaurants or personal experiences that showcase your understanding and appreciation of the culture.
How to prepare for a job interview at Snowfox Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you can contribute to the restaurant's mission of delivering exceptional dining experiences.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Share examples from your past experiences where you've successfully motivated and developed your team, highlighting your ability to manage diverse personalities and foster a positive work environment.
✨Understand Cost Control
Be prepared to discuss your knowledge of cost control measures in a restaurant setting. Familiarise yourself with key metrics like food costs and labour management, and be ready to share strategies you've implemented to improve profitability in previous roles.
✨Engage with the Company Values
Research the company's values and be ready to discuss how they resonate with you. Show that you align with their principles of ownership, care, and teamwork, and provide examples of how you've embodied these values in your professional life.
