At a Glance
- Tasks: Drive technical sales by showcasing our AI-powered observability platform to potential customers.
- Company: Join Snowflake, a fast-growing tech company redefining the future of work.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Collaborate with a talented team and make a real impact in a high-growth industry.
- Why this job: Be at the forefront of innovation, helping businesses troubleshoot faster with cutting-edge technology.
- Qualifications: 5+ years in sales engineering, strong technical skills, and a passion for problem-solving.
The predicted salary is between 70000 - 90000 € per year.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.
Based in the UK, this Senior Sales Engineer is a critical, highly-visible role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.
KEY RESPONSIBILITIES:- Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
- Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
- Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
- Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
- Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
- Travel: Ability to travel to client sites and industry events as required.
- Required: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
- Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
- Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
- Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
- Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
Senior Solution Engineer - Observability employer: Snowflake
At Snowflake, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to redefine the future of work. As a Senior Solution Engineer in the UK, you will enjoy unparalleled growth opportunities within a high-growth SaaS environment, collaborating with AI-native thinkers who are passionate about pushing boundaries. Our commitment to employee development, coupled with a supportive team atmosphere, makes Snowflake an exceptional employer for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Engineer - Observability
✨Tip Number 1
Get to know the company inside out! Research Snowflake's products, especially Observe, and understand how they fit into the market. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical presentations! Since you'll be demonstrating complex solutions, make sure you can explain them clearly and confidently. Use mock interviews with friends or colleagues to refine your delivery and get feedback.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Snowflake is present. Building relationships can give you insider insights and potentially a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Snowflake.
We think you need these skills to ace Senior Solution Engineer - Observability
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your innate curiosity shine through! We want to see how you treat AI as a collaborator. Share examples of how you've used innovative thinking to solve problems in your previous roles.
Tailor Your Approach:Make sure to tailor your application to reflect the specific requirements of the Senior Solution Engineer role. Highlight your experience with observability concepts and tools, and how they relate to the challenges faced by potential customers.
Communicate Clearly:Strong communication skills are key! Use clear and concise language to articulate your technical knowledge and experiences. Remember, we need to see how you can explain complex concepts to both technical and non-technical audiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We’re excited to see what you bring to the table!
How to prepare for a job interview at Snowflake
✨Know Your Tech Inside Out
Make sure you have a solid grasp of modern observability concepts and tools like Prometheus, Grafana, and the ELK Stack. Be ready to discuss how these technologies can solve real-world problems, as this will show your deep technical understanding and practical experience.
✨Tailor Your Presentation Skills
Since you'll be demonstrating value to prospective customers, practice delivering compelling product demonstrations. Use examples that relate directly to the challenges faced by the customer, showcasing how your solution can address their specific needs.
✨Collaborate with Sales Team
Show that you can work closely with Account Executives to develop technical sales strategies. Prepare to discuss how you've partnered with sales teams in the past and how you can contribute to closing deals through your technical expertise.
✨Be the Voice of the Customer
Understand the importance of feedback in product development. Be prepared to share how you've gathered customer insights in previous roles and how you can effectively communicate these to product management and engineering teams.
