At a Glance
- Tasks: Drive technical sales by showcasing AI-driven observability solutions to clients.
- Company: Join Snowflake, a fast-growing tech company redefining the future of work.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture focused on experimentation and continuous learning.
- Why this job: Be at the forefront of AI innovation and make a real impact in tech.
- Qualifications: 5+ years in sales engineering with strong technical skills in observability tools.
The predicted salary is between 70000 - 90000 £ per year.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results.
Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.
This Senior Sales Engineer is a critical, highly-visible role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.
KEY RESPONSIBILITIES- Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
- Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer’s environment. Document findings and present clear, persuasive results back to the customer.
- Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
- Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
- Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
- Travel: Ability to travel to client sites and industry events as required.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
- Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
- Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
- Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
- Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact?
Senior AI-Driven Observability Solutions Engineer employer: Snowflake
At Snowflake, we pride ourselves on fostering a culture of innovation and collaboration, where AI-driven thinkers can thrive in a dynamic environment. Our commitment to employee growth is evident through continuous learning opportunities and the chance to redefine the future of work within the rapidly evolving tech landscape. Located in the UK, our team enjoys a supportive atmosphere that values curiosity and experimentation, making Snowflake an exceptional employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior AI-Driven Observability Solutions Engineer
✨Tip Number 1
Get to know the company inside out! Research Snowflake's products, especially Observe, and understand how they fit into the AI-driven landscape. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical presentations! Since you'll be demonstrating complex solutions, make sure you can explain them clearly and confidently. Use real-world examples to illustrate how you've tackled similar challenges in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Snowflake is present. Building relationships can give you insider insights and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Snowflake.
We think you need these skills to ace Senior AI-Driven Observability Solutions Engineer
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your innate curiosity shine through! We want to see how you treat AI as a collaborator. Share examples of how you've used AI in your past roles to solve problems and drive results.
Tailor Your Approach:Make sure to tailor your application to highlight your experience with observability concepts and tools. We’re looking for candidates who can demonstrate their technical knowledge and how it aligns with our needs at Snowflake.
Be Clear and Concise:Your written application should be clear and to the point. Use straightforward language to articulate your skills and experiences, especially when discussing complex technical concepts. Remember, we appreciate low-ego individuals who communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to see how you can help redefine the future of work with us!
How to prepare for a job interview at Snowflake
✨Know Your Tech Inside Out
Make sure you have a solid grasp of modern observability concepts and tools like Prometheus, Grafana, and the ELK Stack. Brush up on cloud-native technologies too, as you'll need to demonstrate your technical prowess during the interview.
✨Tailor Your Presentation Skills
Since this role involves delivering compelling product demonstrations, practice presenting complex technical concepts in a clear and engaging way. Use examples that relate to the challenges potential customers face, showing how your solutions can make their lives easier.
✨Show Your Curiosity and Experimental Mindset
Emphasise your innate curiosity and willingness to experiment with new technologies. Share examples from your past where you've tested emerging capabilities or adapted to fast-moving environments, as this aligns perfectly with what Snowflake is looking for.
✨Be the Voice of the Customer
Prepare to discuss how you can act as the bridge between customers and the product team. Highlight your experience in gathering customer feedback and translating it into actionable insights, showcasing your ability to influence product development.
