At a Glance
- Tasks: Drive technical sales by showcasing Observe AI's value to potential customers.
- Company: Join a leading tech company focused on innovative observability solutions.
- Benefits: Competitive salary, travel opportunities, and professional growth in a dynamic environment.
- Other info: Collaborative culture with opportunities to influence product development and strategy.
- Why this job: Be the technical expert that shapes customer experiences and drives impactful solutions.
- Qualifications: 8+ years in software sales engineering with deep technical knowledge of observability tools.
The predicted salary is between 80000 - 100000 £ per year.
Based in the UK, this Principal Sales Engineer is a critical, highly-visible role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.
KEY RESPONSIBILITIES
- Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
- Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer’s environment. Document findings and present clear, persuasive results back to the customer.
- Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
- Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
- Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
- Travel: Ability to travel to client sites and industry events as required.
QUALIFICATIONS
Required
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 8+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
- Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
- Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
- Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
Preferred
- Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
- Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.
Principal Solution Engineer - Observe AI employer: Snowflake
As a Principal Solution Engineer at Observe AI, you will join a dynamic and innovative team dedicated to transforming the observability landscape. Our UK-based office fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and hands-on experience with cutting-edge technologies. With a strong focus on customer success and a commitment to excellence, we offer a rewarding environment where your technical expertise can shine and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Solution Engineer - Observe AI
✨Tip Number 1
Get to know the company inside out! Research Observe AI, their products, and their culture. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to technical sales and solutions engineering. Role-play with a friend or use online resources to sharpen your presentation skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Observe AI.
We think you need these skills to ace Principal Solution Engineer - Observe AI
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see how your experience with observability concepts and tools can benefit our team. Don’t hold back on showcasing your knowledge of cloud-native technologies too!
Tailor Your Application:Just like you’d tailor a presentation for a client, tailor your application for us! Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:When writing your application, clarity is key. We appreciate well-structured responses that get straight to the point. Avoid jargon unless it’s relevant, and make sure your communication style reflects the strong verbal and written skills we value.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Snowflake
✨Know Your Tech Inside Out
Make sure you have a solid grasp of modern observability concepts and tools like Prometheus, Grafana, and the ELK Stack. Be ready to discuss how these technologies can solve specific challenges for potential customers.
✨Tailor Your Presentations
When preparing for your interview, think about how you would conduct a technical discovery session. Practice tailoring your presentation to showcase how Observe AI meets the unique needs of different clients. This will demonstrate your customer-focused approach.
✨Showcase Your Collaboration Skills
Highlight your experience working closely with sales teams and how you've supported them in closing deals. Be prepared to share examples of how you've acted as a technical subject matter expert and collaborated on strategies to win over clients.
✨Prepare for Real-World Scenarios
Expect to discuss real-world scenarios where you've designed and managed Proof of Concepts. Be ready to explain how you documented findings and presented results, as this will show your ability to deliver value in a customer's environment.
