Senior Solution Engineer - Observe by Snowflake in London

Senior Solution Engineer - Observe by Snowflake in London

London Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Snowflake

At a Glance

  • Tasks: Drive technical sales by showcasing the value of our AI-powered observability platform.
  • Company: Join Snowflake, a fast-growing tech company redefining how work gets done.
  • Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
  • Other info: Collaborate with a passionate team and make a real impact on the future of tech.
  • Why this job: Be at the forefront of innovation in AI and observability technology.
  • Qualifications: 5+ years in sales engineering with strong technical knowledge in observability tools.

The predicted salary is between 70000 - 90000 £ per year.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.

Based in the UK, this Senior Sales Engineer is a critical, highly-visible role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.

KEY RESPONSIBILITIES:
  • Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
  • Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
  • Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
  • Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
  • Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
  • Travel: Ability to travel to client sites and industry events as required.
QUALIFICATIONS:
  • Required: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
  • Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
  • Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Preferred: Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
  • Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

Senior Solution Engineer - Observe by Snowflake in London employer: Snowflake

At Snowflake, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to redefine the future of work. As a Senior Solution Engineer, you will be at the forefront of our AI-native initiatives, collaborating with a talented team in the UK to drive impactful solutions for our clients. With a strong emphasis on personal growth, continuous learning, and a supportive environment, Snowflake offers unique opportunities to thrive in a fast-paced, high-growth setting while making a meaningful impact in the tech industry.

Snowflake

Contact Details:

Snowflake Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Solution Engineer - Observe by Snowflake in London

Tip Number 1

Get to know the company inside out! Research Snowflake's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your technical presentation skills. You’ll need to demonstrate how Observe can solve real problems for potential customers, so make sure you can clearly articulate complex concepts in a way that resonates with both techies and non-techies.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events where Snowflake is present. Building relationships can give you insider insights and potentially a foot in the door.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Snowflake family.

We think you need these skills to ace Senior Solution Engineer - Observe by Snowflake in London

Technical Discovery
Product Demonstrations
Technical Presentations
Proof of Concepts (POCs)
Sales Strategies
Customer-Focused Approach
Technical Subject Matter Expertise

Some tips for your application 🫡

Show Your Curiosity:When writing your application, let your innate curiosity shine through! We want to see how you treat AI as a collaborator. Share examples of how you've used innovative thinking to solve problems in your previous roles.

Tailor Your Approach:Make sure to tailor your application to reflect the specific requirements of the Senior Solution Engineer role. Highlight your technical knowledge and experience with observability concepts, and don’t forget to mention any relevant tools you’ve worked with!

Be Clear and Concise:We appreciate clarity! Use straightforward language to articulate your experiences and skills. Remember, you’ll need to communicate complex ideas effectively, so practice that in your written application.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Snowflake. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Snowflake

Know Your Tech Inside Out

Make sure you have a solid grasp of modern observability concepts and tools like Prometheus, Grafana, and the ELK Stack. Brush up on cloud-native technologies too, as you'll need to demonstrate your technical prowess during the interview.

Tailor Your Presentation Skills

Since you'll be showcasing solutions to potential customers, practice delivering clear and engaging presentations. Use real-world examples to illustrate how your skills can solve their specific challenges, making it relatable and impactful.

Collaborate Like a Pro

Show that you can work closely with sales teams and understand their strategies. Be prepared to discuss how you've partnered with Account Executives in the past to drive technical sales success and how you can bring that experience to Snowflake.

Be the Voice of the Customer

Demonstrate your ability to gather customer feedback and translate it into actionable insights for product teams. Share examples of how you've influenced product development based on customer needs, showing that you can bridge the gap between tech and business.