At a Glance
- Tasks: Drive technical sales by showcasing our AI-powered observability platform to potential customers.
- Company: Join Snowflake, a fast-growing tech company redefining the future of work.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for travel and professional development.
- Why this job: Be at the forefront of AI innovation and make a real impact in tech.
- Qualifications: 5+ years in sales engineering with strong technical knowledge in observability tools.
The predicted salary is between 70000 - 90000 € per year.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.
Based in the UK, this Senior Sales Engineer is a critical, highly-visible role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.
KEY RESPONSIBILITIES:- Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
- Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
- Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
- Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
- Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
- Travel: Ability to travel to client sites and industry events as required.
- Required: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
- Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
- Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
- Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Preferred: Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
- Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
Senior Solution Engineer - Observe AI in London employer: Snowflake
At Snowflake, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to redefine the future of work. As a Senior Solution Engineer, you will be at the forefront of AI-driven technology in a collaborative environment that values curiosity and experimentation. With ample opportunities for professional growth and a commitment to employee well-being, Snowflake is an exceptional employer for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Engineer - Observe AI in London
✨Tip Number 1
Get to know the company inside out! Research Snowflake's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical presentations! Since you'll be demonstrating solutions, make sure you can clearly articulate complex concepts. Use mock interviews with friends or colleagues to refine your delivery and get feedback.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the Snowflake team.
We think you need these skills to ace Senior Solution Engineer - Observe AI in London
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your innate curiosity shine through! We want to see how you treat AI as a collaborator. Share examples of how you've used innovative thinking to solve problems in your previous roles.
Tailor Your Application:Make sure to customise your application for the Senior Solution Engineer role. Highlight your experience with observability concepts and tools, and explain how they relate to the challenges faced by potential customers. This will show us that you understand the role and its impact.
Be Clear and Concise:We appreciate clarity! Use straightforward language to articulate your technical skills and experiences. Avoid jargon unless it’s necessary, and make sure your application is easy to read. This helps us see your communication skills right from the start.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it.
How to prepare for a job interview at Snowflake
✨Know Your Tech Inside Out
Make sure you have a solid grasp of modern observability concepts and tools like Prometheus and Grafana. Brush up on your knowledge of cloud-native technologies too, as you'll need to demonstrate how these fit into the solutions you're presenting.
✨Tailor Your Approach
Before the interview, research the company and its specific challenges. Be ready to discuss how Observe can address their needs. Customising your technical presentations to align with their environment will show that you’re not just knowledgeable but also genuinely interested in solving their problems.
✨Practice Your Presentation Skills
Since this role involves a lot of technical demonstrations, practice delivering your presentations clearly and confidently. Use examples from your past experiences to illustrate your points, and be prepared to answer questions on the spot.
✨Be a Team Player
Highlight your experience working closely with sales teams and how you've supported them in closing deals. Show that you understand the importance of collaboration and communication in driving success, especially in a fast-paced environment like Snowflake.