At a Glance
- Tasks: Deliver an unforgettable customer experience while serving delicious gelato and desserts.
- Company: Join the vibrant Snowflake gelato team in Edinburgh this summer.
- Benefits: Flexible hours, a fun work environment, and the chance to be part of a growing brand.
- Other info: Seasonal role with opportunities to learn and grow in a supportive atmosphere.
- Why this job: Be part of a passionate team and create memorable moments for customers.
- Qualifications: Love for food, teamwork skills, and a positive attitude.
The predicted salary is between 12 - 15 € per hour.
Who we are
This year is a big year for Snowflake gelato as we look to continue to grow our business and serve the best gelato and desserts in the UK. We will be opening our pop-up location in St James Edinburgh from June 26 to Sept 26.
The team member role is responsible for providing an excellent customer experience from the moment you meet the customer to when they leave, making sure the customer has a memorable experience. This will be a maximum of a seasonal 4 month contract only.
What we look for:
- A passionate food lover, a real interest in artisan products, natural and seasonal flavours
- An understanding of the Snowflake brand
- A role model and team player, an inspirational leader
- How to build a customer experience
- An optimistic energy
- Able to think and react on your feet
- Empathy towards our customers and staff members
- Responsible and accountable for all tasks
At Snowflake we are all about creating a sense of belonging and togetherness. All our staff have various responsibilities and are aware of our vision and purpose as well as the values we follow. We look forward to hearing from you.
Job Types: Full-time, Part-time, Temporary only.
Team Member employer: Snowflake St James
Snowflake Gelato is an exceptional employer, offering a vibrant work culture that celebrates passion for artisan food and customer service. Located in the heart of St James, Edinburgh, our seasonal team members enjoy the unique opportunity to be part of a dynamic team dedicated to creating memorable experiences for our customers. With a focus on collaboration and personal growth, we empower our staff to take ownership of their roles while fostering a sense of belonging and community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the Snowflake brand inside out! Familiarise yourself with their gelato flavours and values. When you walk into that interview, show your passion for artisan products and how you can contribute to creating memorable customer experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about providing an excellent customer experience, think of ways to demonstrate your empathy and ability to connect with customers. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Snowflake values collaboration, so come prepared with examples of how you've worked well in a team before. Highlight your role as a team player and how you can inspire others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Snowflake family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion:Let us see your love for food and artisan products shine through in your application. Share any experiences or stories that highlight your enthusiasm for gelato and desserts – we want to know what makes you tick!
Know the Snowflake Brand:Take a moment to research our brand and what we stand for. Understanding our values and vision will help you tailor your application and show us that you're genuinely interested in being part of the Snowflake family.
Highlight Your Customer Experience Skills:Since providing an excellent customer experience is key, make sure to include examples of how you've gone above and beyond for customers in the past. We love seeing candidates who can create memorable moments for our guests!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Snowflake St James
✨Know Your Gelato
Before the interview, brush up on your knowledge of gelato and artisan products. Familiarise yourself with Snowflake's offerings and seasonal flavours. This will show your passion for food and help you connect with the brand during the interview.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a memorable experience for customers. This will demonstrate your understanding of the importance of customer experience at Snowflake.
✨Emphasise Teamwork
Since the role requires being a team player, be ready to discuss your experiences working in a team. Highlight how you’ve collaborated with others to achieve common goals and how you can contribute to creating a sense of belonging at Snowflake.
✨Bring Positive Energy
Snowflake values optimism and energy, so make sure to convey your enthusiasm during the interview. Smile, maintain eye contact, and engage with the interviewer. Your positive attitude can set you apart and show that you’re a great fit for their team.
