Shift Supervisor in Newcastle

Shift Supervisor in Newcastle

Newcastle Full-Time 25000 - 30000 £ / year (est.) No home office possible
Snowflake Metro Centre

At a Glance

  • Tasks: Support the Restaurant Manager in daily operations and lead a passionate team.
  • Company: Award-winning gelateria known for quality and artisan techniques.
  • Benefits: Free gelato, competitive salary, 28 days holiday, and perks after 3 months.
  • Other info: Clear career progression and a supportive family-like atmosphere.
  • Why this job: Join a growing brand and make a real impact in a fun, community-focused environment.
  • Qualifications: Passion for food, leadership skills, and business acumen.

The predicted salary is between 25000 - 30000 £ per year.

Who we are

We are an award winning gelateria with stores across the UK. We use the best quality, natural ingredients and combine this with artisan Italian techniques to make our award-winning flavours.

What we offer

  • A fully comprehensive onboarding training program
  • Company pension scheme after 3 months
  • 28 days holiday per year
  • Clear career progression chart with a huge amount of opportunity to develop your core skills
  • Perk Box benefits after 3 months, includes discounts on gym, mobile insurance, cinema trips
  • The chance to really establish your store as the go-to destination
  • Support all the way on your journey
  • A family environment and a real sense of community
  • Competitive salary
  • And of course, free gelato all year round.

What we look for

  • A passionate food lover, a real interest in artisan products, natural and seasonal flavours
  • An understanding of the Snowflake brand
  • A role model and team player, an inspirational leader
  • Business acumen; stock control, labour costs
  • How to build a customer experience
  • An optimistic energy
  • Able to think and react on your feet
  • Empathy towards our customers and staff members
  • Responsible and accountable for all tasks

At Snowflake we are all about creating a sense of belonging and togetherness. All our staff have various responsibilities and are aware of our vision and purpose as well as the values we follow. We are on an incredible journey with steady growth planned, this is an opportunity to be part of something very special. We look forward to hearing from you.

Job Types: Full-time, Permanent

Shift Supervisor in Newcastle employer: Snowflake Metro Centre

At Snowflake, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters community and collaboration. As a Shift Supervisor, you'll benefit from comprehensive training, clear career progression opportunities, and a competitive salary, all while enjoying the unique advantage of free gelato throughout the year. Join us in creating memorable experiences for our customers in a supportive environment that values your passion for artisan food and personal growth.
Snowflake Metro Centre

Contact Detail:

Snowflake Metro Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor in Newcastle

✨Tip Number 1

Get to know the Snowflake brand inside out! Familiarise yourself with our flavours and values so you can show your passion during interviews. This will help you stand out as a genuine candidate who truly understands what we’re all about.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated leadership, teamwork, and problem-solving skills. We love to see how you handle real-life scenarios, especially in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our Snowflake family.

We think you need these skills to ace Shift Supervisor in Newcastle

Leadership Skills
Teamwork
Business Acumen
Stock Control
Labour Cost Management
Customer Experience Development
Problem-Solving Skills
Adaptability
Empathy
Passion for Food
Understanding of Artisan Products
Communication Skills
Optimistic Energy
Accountability

Some tips for your application 🫡

Show Your Passion: Let your love for food and artisan products shine through in your application. We want to see that you’re genuinely excited about the role and our brand!

Tailor Your CV: Make sure your CV highlights relevant experience, especially in leadership and customer service. We’re looking for someone who can inspire and lead a team, so showcase those skills!

Be Authentic: When writing your cover letter, be yourself! Share your story and what makes you a great fit for our family. We value authenticity and want to know the real you.

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey!

How to prepare for a job interview at Snowflake Metro Centre

✨Know Your Gelato

Before the interview, brush up on your knowledge of gelato and the artisan techniques used in its production. Familiarise yourself with Snowflake's unique flavours and ingredients. This will show your passion for food and help you connect with the brand during the interview.

✨Showcase Your Leadership Skills

As a Shift Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your role as a model employee and how you can foster a positive work environment.

✨Understand the Business Side

Brush up on key business concepts like stock control and labour costs. Be ready to discuss how you would manage these aspects in a busy gelateria setting. Showing that you have a grasp of the operational side will impress the interviewers and prove you're ready for the responsibilities of the role.

✨Emphasise Customer Experience

Think about how you can enhance the customer experience at Snowflake. Prepare to share ideas on creating a welcoming atmosphere and ensuring customer satisfaction. Your ability to empathise with customers and staff will be crucial, so be sure to convey your understanding of their needs during the interview.

Shift Supervisor in Newcastle
Snowflake Metro Centre
Location: Newcastle

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