Company Description The Snowdrop Project is the first UK charity to provide long term, reintegration and community support to survivors of modern slavery and exploitation aged 16 and above.Our aims are to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
Role Description This role is designed to coordinate the delivery and growth of the Snowdrop Project’s casework service in collaboration with the Casework team, Head of Operations and clients as appropriate. The Casework Manager will also provide some direct delivery of advocacy and support to clients; provide empowering line management supervision for the casework team, contribute to policy team, reporting data and information to the Head of Operations and collaborating with peers in the Operational Team.
Qualifications
- Excellent communication skills, with the ability to build relationships with clients, partners, volunteers and external stakeholders.
- Experience managing or supervising staff, with a collaborative and empowering leadership style.
- Experience working with vulnerable or marginalised people, including refugees and asylum seekers.
- Knowledge of safeguarding, risk assessment and risk management.
- Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
- Confidence working independently, using initiative and finding creative solutions to challenges.
- Experience working to individual support or care plans.
- Strong IT skills, including Microsoft Office and Excel.
- A relevant degree (e.g. social work, psychology, sociology or law) or 3-5 years' experience in a similar role.
- An understanding of professional boundaries and the complex issues affecting vulnerable adults.
- A commitment to collaboration, equality, justice and Snowdrop's values.
Interview date: 27th November
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