At a Glance
- Tasks: Support daily store operations and lead a passionate team to deliver excellent customer service.
- Company: Join a vibrant outdoor retail company that values teamwork and adventure.
- Benefits: Enjoy a competitive salary, generous discounts, and ongoing training opportunities.
- Other info: Diverse teams are encouraged; apply authentically to stand out!
- Why this job: Make a real impact in a friendly environment while helping customers gear up for their adventures.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 29000 - 31000 € per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? Please do read through the description at least once before clicking on Apply. We're looking for an Assistant Store Manager to help lead one of our busy stores.
In this role you will:
- Help with the day-to-day running of the store
- Encourage your team to give expert service
- Take charge when the Store Manager is away
- Work 37.5 hours per week
- Enjoy great benefits including staff discounts and regular development opportunities
If that sounds like you, read on to find out more.
About Us: We believe life is better in the mountains. Whether it's carving down wide-open runs, chasing powder through the trees, or heading off for a weekend in the snow, time on the slopes strips life back to what matters — speed, skill, and the next line waiting to be ridden. But great days on the mountain start long before the first lift; they start with the right kit and the right advice. As an Assistant Store Manager, you'll contribute to leading that team. You'll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We're proud to be part of the Cotswold Outdoor Group, alongside Cotswold Outdoor and Runners Need, combining specialist expertise, trusted brands, and a shared passion for helping more people get outside. Whether you're moving up in your career or building your leadership skills, we'll support you with training and chances to grow — so you can help create great experiences for customers and your team.
What you'll be doing: Working in partnership with your Store Manager, you'll support your team to give every customer a great experience. In this role you'll:
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
- Lead by example, motivating your team to deliver expert service and hit performance targets
- Help create an inclusive, welcoming environment where every customer feels valued
- Step up to lead the team in the Store Manager's absence
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we're looking for: We're looking for someone who's confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You'll enjoy this role if you:
- Have experience as an Assistant Store Manager and know how to get the best from a team
- Take pride in delivering outstanding customer service and helping people find the right products
- Understand the key parts of store operations, from stock and safety to visual standards
- Value being part of a supportive team that works together to bring out the best in each other
What you'll get from us: We know that to lead well, you need to feel supported. As an Assistant Store Manager you'll be trusted to make an impact and we'll make sure you're rewarded for it. Here's what's on offer:
- Starting salary of £29,000, plus a yearly bonus of up to £2,070
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Assistant Store Manager in Newport employer: Snow + Rock
Join a vibrant team at the heart of the outdoor retail industry, where your role as an Assistant Store Manager will not only enhance your leadership skills but also allow you to contribute to a welcoming environment for customers seeking expert advice. With competitive benefits such as generous staff discounts, 33 days of holiday, and ongoing training opportunities, we are committed to supporting your growth while fostering a culture that values diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Newport
✨Tip Number 1
Get to know the company! Before your interview, dive into their values and culture. This way, you can show how your vibe matches theirs, making you a perfect fit for the Assistant Store Manager role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in retail and team leadership.
✨Tip Number 3
Bring your A-game! When you get to the interview, be ready to share specific examples of how you've led a team or improved customer service. Real-life stories will make you stand out as a candidate who knows their stuff.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Newport
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a moment to really soak in the job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to show us why you’re the perfect fit!
Show Your Personality:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you passionate about retail and helping customers.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements and how they relate to the Assistant Store Manager position. Highlight any leadership experience and how you’ve contributed to team success in previous jobs.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Snow + Rock
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their passion for outdoor activities and how they support their team. This will help you connect your own experiences with what they stand for.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team. Prepare examples of how you've motivated others in previous roles. Think about specific situations where you’ve driven performance or improved customer service.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to outstanding customer service. Share stories that highlight your ability to help customers find the right products and create a welcoming environment. This is key to showing you fit their culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.