At a Glance
- Tasks: Lead a team, deliver excellent service, and manage store operations.
- Company: Join a passionate outdoor brand committed to people and the planet.
- Benefits: Earn £13.22 per hour, enjoy up to 60% discount, and access wellbeing support.
- Other info: Diverse teams welcome; apply authentically to stand out.
- Why this job: Make a real impact in a fast-paced environment while enjoying outdoor adventures.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 27500 - 32500 € per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About us: We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock — three brands that share a love for the outdoors and a commitment to people and planet.
What you'll be doing: You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We're looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us: We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.22 per hour (£11.56 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Retail Supervisor in Leeds employer: Snow + Rock
At Cotswold Outdoor, we pride ourselves on being an excellent employer that values the passion for the outdoors and the growth of our team members. As a Retail Supervisor, you'll enjoy a supportive work culture with clear progression pathways, generous staff discounts, and a commitment to employee wellbeing, all while working in a vibrant environment that encourages teamwork and personal development. Join us in creating memorable outdoor experiences for our customers while enjoying the benefits of a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Leeds
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you're the hands-on supervisor they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support their staff. This not only shows your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and ready to take the first step towards joining our awesome team.
We think you need these skills to ace Retail Supervisor in Leeds
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about retail and the outdoors.
Tailor Your Application:Make sure to customise your application for the Retail Supervisor role. Highlight your supervisory experience and how you've led teams in fast-paced environments. Show us why you're the perfect fit for our team!
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s mentoring new colleagues or delivering excellent customer service, we want to know how you’ve made an impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Snow + Rock
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your own experiences with what they stand for.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your ability to motivate others and keep the store running smoothly under pressure.
✨Prepare for Customer Scenarios
Think about common customer service challenges you might face in this role. Be ready to discuss how you would handle difficult situations or provide excellent service. This shows that you're proactive and understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
