At a Glance
- Tasks: Lead a dynamic team and ensure customers have an amazing shopping experience.
- Company: Join a passionate outdoor retail team dedicated to adventure and sustainability.
- Benefits: Enjoy a competitive salary, generous discounts, and ongoing training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 29000 - 30000 € per year.
Lead with purpose. Grow with us. Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? We’re looking for an Assistant Store Manager to help lead one of our busy stores.
In this role you will:
- Help with the day-to-day running of the store
- Encourage your team to give expert service
- Take charge when the Store Manager is away
Work 40 hours per week. Enjoy great benefits including staff discounts and regular development opportunities.
About Us: We believe life is better when it’s spent outdoors. Whether it’s hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team. As an Assistant Store Manager you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures.
We’re part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet. Whether you’re moving up in your career or building your leadership skills, we’ll support you with training and chances to grow so you can help create great experiences for customers and your team.
What you’ll be doing: Working in partnership with your Store Manager, you’ll support your team to give every customer a great experience. In this role you’ll:
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
- Lead by example, motivating your team to deliver expert service and hit performance targets
- Help create an inclusive, welcoming environment where every customer feels valued
- Step up to lead the team in the Store Manager’s absence
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we’re looking for: We’re looking for someone who’s confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You’ll enjoy this role if you:
- Have experience as an Assistant Store Manager and know how to get the best from a team
- Take pride in delivering outstanding customer service and helping people find the right products
- Understand the key parts of store operations, from stock and safety to visual standards
- Value being part of a supportive team that works together to bring out the best in each other
What you’ll get from us: We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Starting salary of £29,000 - £30,000, plus a yearly bonus of up to £2,070
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Everyone’s welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Assistant Store Manager in City of London employer: Snow + Rock
Join a passionate team dedicated to the outdoors as an Assistant Store Manager, where you'll not only lead a supportive and inclusive environment but also enjoy fantastic benefits like generous staff discounts and extensive development opportunities. With a commitment to employee growth and wellbeing, we ensure that you feel valued and empowered to make a real impact in your role, all while helping customers find the right gear for their adventures.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show how your experience aligns with their mission and make a genuine connection.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show your passion for the outdoors! Share your personal experiences and how they relate to the role. Whether it's hiking or running, let them see your enthusiasm for the lifestyle they promote.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in City of London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Assistant Store Manager role. Highlight your relevant experience and skills that match what we’re looking for, like team leadership and customer service.
Show Your Passion:We love candidates who are passionate about the outdoors and helping others. Share why you’re excited about this role and how you can contribute to creating a welcoming environment for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Snow + Rock
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission of connecting people with the outdoors and how they support their team. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to coach others and drive performance, as this is key to the role.
✨Demonstrate Customer Service Excellence
Since the role focuses on delivering outstanding customer service, be ready to discuss how you've gone above and beyond for customers in previous positions. Share specific stories that illustrate your commitment to helping others find the right products and creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.