At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor retailer dedicated to helping people enjoy the mountains.
- Benefits: Earn £13.5 per hour, enjoy up to 60% discount, and access wellbeing support.
- Other info: Diverse teams welcome; apply authentically to stand out!
- Why this job: Make a real impact in a fast-paced environment while enjoying outdoor adventures.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 28000 - 30000 € per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 30 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About us
We believe life is better in the mountains. Whether it's carving down wide-open runs, chasing powder through the trees, or heading off for a weekend in the snow, time on the slopes strips life back to what matters — speed, skill, and the next line waiting to be ridden. But great days on the mountain start long before the first lift, they start with the right kit and the right advice. That's where you come in.
As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What you'll be doing
You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We're looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us
We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.5 per hour (£11.8 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Retail Supervisor in Bath employer: Snow + Rock
Join a dynamic team at Cotswold Outdoor, where we believe life is better in the mountains. As a Retail Supervisor, you'll enjoy a supportive work culture that values your growth with clear progression pathways, ongoing training, and generous staff discounts on top outdoor brands. With a focus on wellbeing and a commitment to diversity, we create an inclusive environment where every team member can thrive and contribute to our shared passion for the outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Bath
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully guided a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you're the hands-on supervisor they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support staff growth. It’s a great way to show you’re serious about making a difference in the store.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications come directly from passionate candidates who are ready to lead and inspire. Plus, it shows you’re keen on joining our outdoor adventure!
We think you need these skills to ace Retail Supervisor in Bath
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your authentic self. Remember, honesty and authenticity are key!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight your relevant experience and skills that match what we’re looking for. This will help us see how you can fit into our team and contribute to our goals.
Show Your Passion:We love candidates who are passionate about the outdoors and helping others. Share your enthusiasm for outdoor activities and how it relates to your work experience. It’ll make your application stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team. So, hit that apply button and let’s get started!
How to prepare for a job interview at Snow + Rock
✨Know the Brand
Before your interview, dive deep into the company's values and mission. Understand their passion for the outdoors and how they support customers in finding the right gear. This will help you connect your experience to their ethos during the conversation.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in a retail environment. Highlight situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead by example, which is crucial for the Retail Supervisor role.
✨Prepare for Customer Scenarios
Think about common customer service challenges you’ve faced and how you handled them. Be prepared to discuss these scenarios in the interview, showcasing your problem-solving skills and ability to maintain excellent service under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and store operations. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
