At a Glance
- Tasks: Support the Store Manager and inspire a passionate team to deliver exceptional customer experiences.
- Company: Cotswold Outdoor Group, dedicated to responsible outdoor retail and sustainability.
- Benefits: 40–60% discount on top brands, ~33 days holiday, ongoing training, and wellbeing support.
- Other info: Dynamic environment with opportunities for leadership development and community engagement.
- Why this job: Join a mission-driven company and grow your career while promoting sustainability.
- Qualifications: Experience as an Assistant Store Manager and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
At Cotswold Outdoor Group (Cotswold Outdoor | RunnersNeed | Snow+Rock), we believe retail should be more than just selling. We help customers discover the outdoors responsibly while protecting the environment for future generations. Our stores are destinations for advice, community, and high-quality products that stand the test of time. Join us and help deliver exceptional customer experiences while driving sales and inspiring a passionate team.
Responsibilities:
- Supporting the Store Manager in day-to-day operations, from stock and safety to cash handling.
- Coaching and motivating your team to deliver expert service and hit performance targets.
- Creating a welcoming, inclusive store environment for customers and colleagues.
- Taking the lead when the Store Manager is away.
- Maintaining high visual and operational standards across the store.
Requirements:
- Experience as an Assistant Store Manager.
- A passion for customer service and helping people find the right products.
- Strong understanding of store operations and visual merchandising.
Benefits:
- 40–60% discount on top outdoor brands.
- ~33 days holiday (with the option to buy more).
- ~Ongoing training, leadership development, and expert brand sessions.
- ~Free, confidential wellbeing support.
This is more than just a retail job; it’s a chance to grow with a company that’s passionate about doing things the right way.
Assistant Shop Manager employer: Snow + Rock
Cotswold Outdoor Group is an exceptional employer that prioritises not only retail excellence but also environmental responsibility and community engagement. With a strong focus on employee growth through ongoing training and leadership development, we foster a welcoming and inclusive work culture where team members are encouraged to inspire each other and deliver outstanding customer experiences. Enjoy generous benefits such as a significant discount on top outdoor brands, ample holiday allowance, and access to confidential wellbeing support, all while being part of a company dedicated to making a positive impact in the outdoor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company inside out! Research Cotswold Outdoor Group and understand their values, products, and commitment to sustainability. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s really like to work there. Plus, they might even give you a heads-up about any upcoming opportunities!
✨Tip Number 3
Prepare for your interview by practising common questions related to retail management and customer service. Think about how you can demonstrate your passion for helping customers and your experience in coaching teams to hit targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Cotswold Outdoor family!
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Passion for the Outdoors:When writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your connection to nature and how it aligns with our mission at Cotswold Outdoor Group.
Highlight Your Team Leadership Skills:As an Assistant Shop Manager, you'll be coaching and motivating a team. Make sure to include examples of how you've successfully led a team in the past, whether it's through training, mentoring, or achieving targets together.
Demonstrate Your Customer Service Expertise:We’re all about delivering exceptional customer experiences, so don’t forget to showcase your customer service skills! Share specific instances where you’ve gone above and beyond to help customers find the right products.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Snow + Rock
✨Know Your Products
Before the interview, make sure you’re familiar with the outdoor products that Cotswold Outdoor Group offers. Being able to discuss specific items and their benefits will show your passion for customer service and help you connect with the brand's mission.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be expected to coach and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired others and achieved performance targets.
✨Emphasise Customer Experience
Cotswold Outdoor Group values exceptional customer experiences. Think of times when you went above and beyond for a customer. Be ready to share these stories to demonstrate your commitment to service and community.
✨Discuss Sustainability
Since the company is passionate about protecting the environment, be prepared to talk about your views on sustainability in retail. Share any personal experiences or initiatives you've been involved in that align with their mission.
