Team Lead – Drive Performance & Service Excellence in London
Team Lead – Drive Performance & Service Excellence

Team Lead – Drive Performance & Service Excellence in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and maintain high standards.
  • Company: A vibrant cafe in London with a focus on performance and excellence.
  • Benefits: Opportunities for growth, dynamic work environment, and a supportive team.
  • Why this job: Join a fun team and make a real difference in customer experiences.
  • Qualifications: Previous leadership experience and strong communication skills required.
  • Other info: Perfect for those looking to develop their career in the hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading cafe in London is seeking a Supervisor to manage a team and ensure a high standard of customer service. The role involves overseeing employee performance, maintaining a safe work environment, and meeting deadlines.

Candidates should have previous leadership experience and excellent communication skills. A high school diploma is required, along with a reliable and proactive attitude. This position offers the opportunity for growth in a dynamic cafe environment.

Team Lead – Drive Performance & Service Excellence in London employer: SNM CAFE PTE. LTD.

As a leading cafe in London, we pride ourselves on fostering a vibrant work culture that values teamwork and excellence in customer service. Our employees enjoy numerous growth opportunities within a dynamic environment, supported by ongoing training and development initiatives. Join us to be part of a passionate team dedicated to delivering exceptional experiences while enjoying the unique advantages of working in one of the world's most exciting cities.
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Contact Detail:

SNM CAFE PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Lead – Drive Performance & Service Excellence in London

Tip Number 1

Network like a pro! Reach out to your connections in the cafe industry or join local groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your leadership skills during the interview. Share specific examples of how you've motivated a team or improved service standards in previous roles. This will help you stand out as a candidate.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Team Lead – Drive Performance & Service Excellence in London

Leadership Experience
Customer Service
Team Management
Communication Skills
Performance Management
Safety Standards
Deadline Management
Proactive Attitude

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight your previous leadership experience in your application. We want to see how you've managed teams and driven performance in the past, so share specific examples that showcase your skills.

Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications and enthusiasm.

Emphasise Your Proactive Attitude: We love candidates who take initiative! In your application, mention instances where you've gone above and beyond in your previous roles. This will show us that you have the proactive attitude we're looking for.

Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity in our dynamic cafe environment.

How to prepare for a job interview at SNM CAFE PTE. LTD.

Know Your Team Dynamics

Before the interview, think about how you would manage a team in a busy cafe environment. Be ready to discuss your previous leadership experiences and how you motivated your team to deliver excellent customer service.

Showcase Your Communication Skills

Prepare examples of how you've effectively communicated with your team in the past. Whether it’s resolving conflicts or providing feedback, demonstrating strong communication skills will show that you can maintain a positive work environment.

Emphasise Safety and Standards

Familiarise yourself with health and safety regulations relevant to cafes. Be prepared to discuss how you would ensure a safe work environment while maintaining high standards of service, as this is crucial for the role.

Demonstrate Proactivity

Think of instances where you took the initiative to improve processes or solve problems. Sharing these examples will highlight your proactive attitude, which is essential for meeting deadlines and driving performance in a fast-paced setting.

Team Lead – Drive Performance & Service Excellence in London
SNM CAFE PTE. LTD.
Location: London

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