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- Tasks: Investigate and solve maintenance issues, ensuring high customer satisfaction.
- Company: Join Sovereign Network Group, a leading housing association making a real difference.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Knowledge of maintenance standards and strong problem-solving abilities required.
The predicted salary is between 35000 - 45000 £ per year.
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters.
We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team in our Thatcham, Greenham Hub covering our Berkshire Locality.
The role involves reporting into the Operations Manager, where you'll be responsible for the investigation, identification, diagnosis and problem solving of day to day general maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry out works required at first visit.
You will also be responsible for:
- Carrying out inspections as needed prior to, during and on completion of repairs
- Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
- Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
- Maintaining high quality data within the property systems
- Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
- Developing own capability through continual personal and professional development to ensure knowledge is kept up to date
What you'll need:
To be successful in this role you will need:
- Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service including damp and mould and Awaabs Law.
- Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
- Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
- Ability to operate with commercial acumen
- Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
- Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills
There will be some travel involved with this role across your locality so you should be happy to travel, have access to a car and a full UK driving licence.
Please view our careers page to see our great benefits on offer!
Property Repairs Maintenance Surveyor in Thatcham employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Repairs Maintenance Surveyor in Thatcham
✨Tip Number 1
Network like a pro! Reach out to current employees at Sovereign Network Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Maintenance Surveyor role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to maintenance services. Be ready to discuss specific examples of how you've tackled similar issues in the past, especially around damp and mould.
✨Tip Number 3
Show off your problem-solving skills! During the interview, highlight instances where you’ve successfully diagnosed and resolved maintenance issues. This will demonstrate your ability to handle the day-to-day challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the fantastic benefits we offer at Sovereign Network Group.
We think you need these skills to ace Property Repairs Maintenance Surveyor in Thatcham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Repairs Maintenance Surveyor role. Highlight your relevant experience and skills that match the job description, especially your knowledge of maintenance services and compliance with health and safety regulations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Don’t forget to mention your commitment to customer satisfaction and problem-solving skills.
Showcase Your Technical Knowledge: Since this role requires up-to-date knowledge of technical and regulatory standards, make sure to include any relevant certifications or training in your application. We want to see that you’re on top of your game when it comes to maintenance practices!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and allows you to explore all the great benefits we offer at Sovereign Network Group!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to property maintenance, especially around damp and mould issues. Familiarise yourself with Awaabs Law and any relevant regulations. This will show that you're not just interested in the role but also well-prepared to tackle the challenges it presents.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully diagnosed and resolved maintenance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to think critically and act decisively in real-world scenarios.
✨Understand the Company Culture
Research Sovereign Network Group and their mission to provide quality, affordable homes. Be prepared to discuss how your values align with theirs and how you can contribute to their goal of making a difference in people's lives. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer satisfaction or how they support professional development. It shows that you're engaged and serious about the role, plus it gives you a chance to assess if the company is the right fit for you.