At a Glance
- Tasks: Manage properties, ensuring high-quality service and customer satisfaction.
- Company: Join SNG, a leading housing association making a difference in communities.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Full UK driving licence needed for site visits.
- Why this job: Make a real impact in housing while developing your skills in a supportive environment.
- Qualifications: Customer service experience and knowledge of property management required.
The predicted salary is between 30000 - 40000 £ per year.
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.
We have an opportunity for a Property Manager - Market Rent to join us at SNG, based either from our Basingstoke or Greenham office. This is a hybrid working role where you'll be in the office, home, and site visits 2 days per week.
Your role as a Market Rent Property Manager involves delivering a high quality property management service to our market rent customers. You will ensure that our properties are efficiently let, managed and maintained, maximising rental income and minimising void periods while maintaining a high level of customer satisfaction. You’ll be involved in all pre-tenancy and post-tenancy activities including:
- Carrying out viewings
- Tenant vetting
- Routine property inspections
- Overseeing void properties
- Arranging statutory inspections and compliance checks
You will work collaboratively with colleagues across SNG and develop positive relationships with our customers, contractors and internal and external stakeholders.
About you: You will need outstanding customer service skills and experience in delivering customer services to a diverse range of customers with a broad level of service. You'll also need the ability to manage not only the positive moments but the challenging situations that come with the role, including resolving disputes and conflict. You’ll also need:
- Previous experience or exposure to Housing, Property or Lettings
- Strong diary organisation and time management skills
- Experience of using different computer systems
- An understanding of internal and external stakeholder partnership working
- Knowledge of private, keyworker, leasing or social housing sector housing management
- An understanding of contracts, how terms are applied and implemented, and how breaches are dealt with appropriately
As you will be visiting our properties, you will need a full UK driving licence and access to your own transport.
Property Manager - Market Rent in Thatcham employer: SNG (Sovereign Network Group)
SNG is an exceptional employer, offering a dynamic work environment that prioritises employee growth and community impact. With a strong commitment to providing affordable housing across England, our hybrid working model allows for flexibility while fostering collaboration among colleagues. Join us in making a difference, as we invest in your professional development and create a supportive culture that values outstanding customer service and teamwork.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Market Rent in Thatcham
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We think you need these skills to ace Property Manager - Market Rent in Thatcham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager - Market Rent role at SNG (Sovereign Network Group), tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where SNG (Sovereign Network Group) operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
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In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to SNG (Sovereign Network Group). Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at SNG (Sovereign Network Group).