SNG (Sovereign Network Group) is seeking a Customer Care Coordinator to join our Retrofit Delivery team, delivering a strong customer experience across retrofit works and low-carbon technologies.
You will be the first point of contact for enquiries, perform triage and video diagnostics, manage cases, coordinate appointments, and work with contractors and technical teams to resolve issues and improve service delivery.
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Retrofit Customer Care & Diagnostics Lead employer: SNG (Sovereign Network Group)
Sovereign Network Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture and flexible hybrid working arrangements, staff can enjoy a healthy work-life balance while making a meaningful impact in the lives of residents in Abingdon and Hungerford. The company offers ample opportunities for career development and fosters a collaborative environment where every team member's contributions are valued.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
