At a Glance
- Tasks: Be the first point of contact for customers and support their accommodation needs.
- Company: Join a passionate team at Sovereign Network Group in Reading.
- Benefits: Enjoy 25 days holiday, wellbeing days, and flexible benefits.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong customer service skills and ability to multitask in a busy environment.
The predicted salary is between 25936 - 30000 £ per year.
Salary:£25,936.00 - £30,000.00 Per year We've got a fantastic opportunity for an Accommodation Advisor to join our team based in Reading.
Our specialist Key Worker housing offers self-catering accommodation ranging from shared flats for single residents to apartments and houses for couples or families.
We provide flexible stays from one night to a year or more.
Based in our Accommodation office in Reading, we offer keyworkers en-suite rooms in shared properties, studios and apartments within easy reach of the hospitals, fire station and local schools.
This role is part-time (17 hours per week), usually worked over 4 days Monday to Friday.
We can be flexible with days and hours.
The Role As an Accommodation Advisor you will be the first point of contact for our customers.
You’ll use your customer service skills to ensure a positive experience for all of our tenants.
This will include supporting bookings, coordinating some property maintenance and ensuring compliance.
You will also be involved in financial transactions, assisting with customer accounts and arrears payments.
This is a varied role with no two days the same, covering a wide range of tenancy administration tasks.
The starting salary is £11,917 - 13,784 (£25,936 - £30,000 full time equivalent)What you'll need A strong customer focus with proven customer service and administration experience.
Ability to multitask and work effectively in a busy environment.
Attention to detail and confidence with figures (rent calculations and invoicing).
A positive, flexible, and proactive approach.
Confidence working independently and as part of a team.
A DBS check will be required for the successful candidate.
If you're customer-focused, organised, and passionate about making a difference, we'd love to hear from you.
Job Description We have some great benefits at SNG, including:25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)Chance to buy or sell holiday as part of our flexible benefits package3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
Take a look at our careers site to learn more about us and our values.
Please note a Basic DBS check will be undertaken for the successful candidate. #J-18808-Ljbffr
Accommodation Advisor (Part Time) in Reading employer: SNG (Sovereign Network Group)
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises health and safety while making a meaningful impact in the community. Our Plumbers enjoy competitive salaries, generous benefits including enhanced leave options and a matched pension scheme, as well as opportunities for personal and professional growth within a diverse and inclusive environment. With a focus on employee wellbeing and satisfaction, working with us means being part of a team that values your contributions and supports your career journey.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Advisor (Part Time) in Reading
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at SNG (Sovereign Network Group) and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Accommodation Advisor (Part Time) in Reading
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at SNG (Sovereign Network Group) that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at SNG (Sovereign Network Group).
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at SNG (Sovereign Network Group) get a sense of who you are beyond your experience!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at SNG (Sovereign Network Group) and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
