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- Tasks: Negotiate payment arrangements and provide welfare benefit advice to customers.
- Company: Join SNG, a supportive team focused on customer accounts in Hertford.
- Benefits: Flexible hours, hybrid work model, and opportunities for professional growth.
- Other info: Enjoy a dynamic role with travel and home visits, plus a valid driving license needed.
- Why this job: Make a difference in people's lives while developing your skills in income management.
- Qualifications: Experience in income management and a solid understanding of welfare benefits required.
The predicted salary is between 30000 - 40000 £ per year.
SNG (Sovereign Network Group) is seeking a Part Time Income Officer to join their Customer Accounts team in Hertford. This permanent role involves working 24 hours a week across four days, combining office work, home visits, and travel.
Responsibilities include:
- Negotiating payment arrangements
- Providing welfare benefit advice
- Managing customer accounts
- Coordinating with external agencies
Candidates should have experience in income management, a good understanding of welfare benefits, and effective decision-making skills. A valid driving license is essential.
Part-Time Income & Welfare Advice Officer (Hybrid) employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Income & Welfare Advice Officer (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare and income management sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews! Research SNG and understand their values and mission. We want to show them that you’re not just another candidate, but someone who truly aligns with their goals and can make a difference.
✨Tip Number 3
Practice your negotiation skills! Since the role involves negotiating payment arrangements, we suggest role-playing scenarios with friends or family. This will help you feel more confident when discussing sensitive topics during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search.
We think you need these skills to ace Part-Time Income & Welfare Advice Officer (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income management and welfare benefits. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our Customer Accounts team.
Showcase Your Decision-Making Skills: In your application, give examples of how you've made effective decisions in past roles. We love candidates who can demonstrate their ability to handle complex situations with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and welfare benefits. Familiarise yourself with the latest policies and practices, as well as any specific challenges that customers might face. This will show that you're not just interested in the role but also committed to helping others.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your decision-making skills and ability to negotiate payment arrangements. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can add value to their team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer accounts and welfare advice. Think about how you would handle difficult conversations or complex cases. Practising these scenarios beforehand can help you feel more confident during the interview.
✨Logistics Matter
Since this role involves travel and home visits, ensure you have a valid driving licence and be prepared to discuss your availability for travel. It’s also a good idea to plan your route to the interview location, so you arrive on time and ready to impress!