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- Tasks: Manage customer accounts and support financial matters while negotiating repayment arrangements.
- Company: Prominent housing association in Hurn with a focus on community support.
- Benefits: Competitive salary, matched pension scheme, and wellbeing days.
- Why this job: Make a difference in people's lives while gaining valuable experience in finance.
- Qualifications: Strong communication skills and knowledge of debt recovery processes required.
- Other info: Flexible hybrid role with opportunities to visit clients and collaborate with teams.
The predicted salary is between 13 - 16 £ per hour.
A prominent housing association in Hurn is looking for a part-time Income Officer to manage customer accounts, ensuring timely payments and offering support on financial matters. The role involves negotiating repayment arrangements, conducting welfare assessments, and working closely with various teams to assist customers.
Applicants should possess strong communication skills, knowledge of debt recovery processes, and flexibility to visit clients as required. This position offers a competitive salary and a range of benefits including matched pension scheme and wellbeing days.
Part-Time Income Officer — Hybrid Role employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Income Officer — Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at the organisation you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to income management and customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from past experiences where you successfully negotiated repayment arrangements or assisted customers with financial matters. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Income Officer — Hybrid Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer accounts and any relevant financial support roles. We want to see how your skills align with the Income Officer position, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their financial matters and how your communication skills can make a difference. We love seeing genuine enthusiasm!
Showcase Your Flexibility: Since this role involves visiting clients, let us know about your flexibility in your application. Mention any previous experiences where you adapted to meet client needs or worked collaboratively with different teams.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of debt recovery processes and customer account management. Familiarise yourself with common financial terms and practices, as this will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with clients in the past. Think about times when you’ve had to negotiate or explain complex information clearly—this will demonstrate your ability to support customers effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like negotiating repayment arrangements or conducting welfare assessments. Practise how you would handle these scenarios, focusing on empathy and problem-solving skills, which are crucial for this role.
✨Flexibility is Key
Since the job requires visiting clients, be prepared to discuss your availability and willingness to travel. Highlight any previous experience where you’ve had to adapt your schedule to meet client needs, showing that you’re flexible and committed to providing excellent service.
