Maintenance Manager in Oxford

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.

It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team covering the Oxfordshire area.

The role:

• Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers' homes through a team of circa 12+ in-house trades and external contractors across your locality.
• You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs Works services.
• As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives.
• Maintaining high quality data within the property systems.
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM.
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality.
• Engaging and working with residents and groups to develop co-created services.

What you'll need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services.
• Demonstrable knowledge of planning the delivery of workstreams in a customer focussed environment.
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG.
• Ability to operate with commercial acumen.
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams.
• Proficient use of Microsoft Office suite with Intermediate or advanced Excel skills.

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
• Chance to buy or sell holiday as part of our flexible benefits package.
• 3 additional wellbeing days and 2 paid volunteering days.
• Generous matched pension scheme up to 12% and Life cover at 4x salary.
• Enhanced maternity/paternity/adoption pay.
• Options for private medical insurance, dental insurance and critical illness cover.
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service.

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

Please note a Basic DBS check will be undertaken for the successful candidate.