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For Companies At a Glance
- Tasks: Lead a team to deliver high-quality property maintenance and improvements.
- Company: Join SNG, a leading Housing Association focused on providing affordable homes.
- Benefits: Enjoy flexible working, 25+ days holiday, and a fantastic pension scheme.
- Why this job: Be part of a skilled team driving positive change in housing and community.
- Qualifications: Experience in managing maintenance teams and knowledge of health and safety legislation required.
- Other info: Some travel is needed; a full UK driving licence is essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
As a leading Housing Association, SNG's purpose is simple – providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.
It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.
We have an exciting new opportunity for a MaintenanceManager to join our Property Services Team in our modern Basingstoke Hub covering our North Hampshire Locality.
The role
Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.
You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs services.
As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.
You'll also be responsible for:
- Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
- Maintaining high quality data within the property systems
- Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
- Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
- Engaging and working with residents and groups to develop co-created services
What you'll need
To be successful in this role you will need:
- Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
- Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
- Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
- Ability to operate with commercial acumen
- Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
- Proficient use of Microsoft office suite with Intermediate or advanced Excel skills
There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
What can we offer you
- Discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
- Flexible working – we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
- Discounted travel insurance
It's a fantastic time to join us at SNG. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.
Maintenance Manager - Property Services employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager - Property Services
✨Tip Number 1
Familiarise yourself with SNG's mission and values. Understanding our commitment to providing affordable homes will help you align your responses during interviews, showcasing how your experience and values match our goals.
✨Tip Number 2
Network with current or former employees of SNG. Engaging with them can provide valuable insights into the company culture and expectations for the Maintenance Manager role, which can be beneficial in your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed maintenance teams in the past. Highlighting your experience with customer-focused service delivery will demonstrate your capability to lead effectively in this role.
✨Tip Number 4
Stay updated on health and safety regulations relevant to property maintenance. Being knowledgeable about compliance will not only impress during interviews but also show your commitment to maintaining high standards in the workplace.
We think you need these skills to ace Maintenance Manager - Property Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property maintenance and management. Focus on your ability to lead teams, manage budgets, and ensure compliance with health and safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing affordable housing and your understanding of the role's responsibilities. Mention specific examples of how you've successfully managed maintenance services in the past.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office, particularly Excel, as well as your experience with planning and delivering customer-focused services. This will demonstrate your capability to meet the job requirements.
Showcase Your Commitment to Safety: Discuss your knowledge of health and safety legislation and how you have implemented safe working practices in previous roles. This is crucial for the Maintenance Manager position and will set you apart from other candidates.
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to set clear expectations and support team performance.
✨Demonstrate Customer Focus
This role is all about delivering high-quality, customer-centric services. Be ready to share specific instances where you've prioritised customer needs in your previous roles, especially in maintenance or property services.
✨Know Your Health and Safety Legislation
Familiarise yourself with relevant health, safety, and environmental legislation. During the interview, be prepared to discuss how you ensure compliance within your teams and the importance of safe working practices.
✨Prepare for Budget Management Questions
You'll need to demonstrate your ability to plan, track, and forecast budgets. Think of examples where you've successfully managed finances in a previous role, and be ready to explain how you mitigate risks to ensure value for money.
