At a Glance
- Tasks: Negotiate payment arrangements and provide money advice to customers.
- Company: Join a supportive Customer Accounts team in Bristol.
- Benefits: Flexible working hours, competitive salary, and part-time role until June 2027.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 19459 - 23108 € per year.
We have an opportunity for an Income Officer to join our Customer Accounts team in Bristol. This is a Part Time role working 22.5 hours per week, on a fixed term basis until June 2027. The starting salary is £19,459 - 23,108 depending on experience. Wednesday is the Teams day in the office, but we can be flexible with your working pattern between our working hours of 8.30am and 5.00pm.
The role: As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings.
Your responsibilities will include:
- Delivering a comprehensive rent collection service
Income Officer (Part Time) employer: SNG (Sovereign Network Group)
Join our dynamic Customer Accounts team in Bristol as an Income Officer, where we prioritise a supportive work culture and flexible working arrangements to ensure a healthy work-life balance. We offer competitive salaries, opportunities for professional development, and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding employment in the community.
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Income Officer (Part Time)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in customer accounts or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to income management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully negotiated payment arrangements or provided money advice in past roles. Real-life stories can make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Income Officer (Part Time)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Income Officer role. We want to see how your skills align with negotiating payment arrangements and providing advice, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for our Customer Accounts team. Keep it friendly and professional.
Showcase Your Communication Skills:As an Income Officer, you'll be dealing with customers regularly. Make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past experiences, let us see your ability to connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you understand the role of an Income Officer inside out. Familiarise yourself with the tasks you'll be doing, like negotiating payment arrangements and providing welfare advice. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As an Income Officer, you'll be dealing with customers regularly. Prepare examples of how you've successfully communicated or resolved issues in the past. This could be through previous jobs or even volunteer work. Highlighting your interpersonal skills will make you stand out.
✨Be Ready for Real Scenarios
Expect situational questions during the interview. Think about how you would handle specific scenarios, like a customer struggling to pay rent. Practising these responses can help you articulate your thought process and demonstrate your problem-solving abilities.
✨Flexibility is Key
Since the role offers flexible working hours, be prepared to discuss your availability and how you can adapt to the team's needs. Showing that you're open to different working patterns will reflect positively on your commitment to the role.
