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- Tasks: Negotiate payment arrangements and provide welfare benefit advice to customers.
- Company: Join SNG, a supportive team in Hertford with a focus on customer care.
- Benefits: Flexible hours, hybrid work model, and opportunities for professional growth.
- Other info: Enjoy a dynamic role with travel and home visits, perfect for balancing work and life.
- Why this job: Make a difference in people's lives while developing your skills in income management.
- Qualifications: Experience in income management and a solid understanding of welfare benefits required.
The predicted salary is between 30000 - 40000 £ per year.
SNG (Sovereign Network Group) is seeking a Part Time Income Officer to join their Customer Accounts team in Hertford. This permanent role involves working 24 hours a week across four days, combining office work, home visits, and travel.
Responsibilities include:
- Negotiating payment arrangements
- Providing welfare benefit advice
- Managing customer accounts
- Coordinating with external agencies
Candidates should have experience in income management, a good understanding of welfare benefits, and effective decision-making skills. A valid driving license is essential.
Part-Time Income & Welfare Advice Officer (Hybrid) in Hertford employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Income & Welfare Advice Officer (Hybrid) in Hertford
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare and income management sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews! Research SNG and their values, and think about how your experience aligns with their needs. We want you to shine when discussing your skills in income management and welfare benefits.
✨Tip Number 3
Show off your decision-making skills! During interviews, be ready to share examples of how you've successfully navigated tricky situations in previous roles. We love hearing about real-life experiences that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your application and hopefully welcome you to the team!
We think you need these skills to ace Part-Time Income & Welfare Advice Officer (Hybrid) in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income management and welfare benefits. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our Customer Accounts team.
Showcase Your Decision-Making Skills: In your application, give examples of how you've made effective decisions in past roles. We love candidates who can demonstrate their ability to handle complex situations with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and welfare benefits. Familiarise yourself with the latest policies and practices, as well as any recent changes that might affect customers. This will show that you're not just interested in the role but also committed to providing the best advice.
✨Showcase Your Skills
Prepare examples from your past experiences where you've successfully negotiated payment arrangements or managed customer accounts. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your effective decision-making skills in a practical way.
✨Be Ready for Scenarios
Expect situational questions that test your problem-solving abilities. Think about how you would handle difficult conversations with clients or coordinate with external agencies. Practising these scenarios can help you feel more confident during the interview.
✨Logistics Matter
Since this role involves travel and home visits, make sure you have a valid driving license and are prepared to discuss your availability for travel. It’s also a good idea to plan your route to the interview location ahead of time to avoid any last-minute stress.