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- Tasks: Lead property repairs and improvements, ensuring high customer satisfaction.
- Company: Join Sovereign Network Group, dedicated to creating great communities.
- Benefits: Health and safety-focused environment with opportunities for personal growth.
- Other info: Dynamic role with the chance to influence and build relationships.
- Why this job: Make a real difference in people's lives while managing a passionate team.
- Qualifications: Experience in managing customer-focused teams and strong budget management skills.
The predicted salary is between 40000 - 50000 £ per year.
Here at Sovereign Network Group (SNG) our Property Management Teams are at the heart of making our homes and communities great places to live. You'll share the satisfaction of doing something that really matters in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.
We currently have a great opportunity for an Operations Manager to join our Property Team working from our Basingstoke Hub managing our in-house teams across our North Hampshire locality. You will be responsible for leading the delivery of property repairs and improvements, focusing on both responsive repairs and empty homes works.
What you'll need:
- Experience of managing customer focused, direct labour teams
- Strong budget management skills - ability to plan, track and forecast both delivery of and expenditure against relevant budgets
- Knowledge and understanding of current Building and Health Safety regulations
- A passion to deliver high customer satisfaction
- Drives a strong health safety focus
- Builds effective relationships with internal and external stakeholders with the ability to influence
- Is experienced in managing, motivating and inspiring a trades team who takes pride in their work
Operations Manager - Property Services in Hampshire employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Property Services in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work at Sovereign Network Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching SNG’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around budget management and team leadership. We want to see how you handle real-life scenarios, so be ready with examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Operations Manager - Property Services in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing customer-focused teams and budget management skills, as these are key for us at SNG.
Showcase Your Passion: Let your passion for delivering high customer satisfaction shine through in your application. We want to see how you’ve made a difference in previous roles and how you can bring that same energy to our Property Team.
Know Your Regulations: Brush up on current Building and Health Safety regulations. Mentioning your knowledge in this area will show us that you’re serious about health and safety, which is super important to us.
Build Relationships: In your application, give examples of how you've built effective relationships with stakeholders. We value the ability to influence and inspire, so share those experiences with us!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of property management and the specific responsibilities of an Operations Manager. Familiarise yourself with current Building and Health Safety regulations, as well as any recent developments in the industry. This will show that you're not just interested in the role, but that you’re also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed customer-focused teams in the past. Think about times when you motivated your team or improved their performance. Be ready to discuss your approach to building effective relationships with both internal and external stakeholders, as this is crucial for the role.
✨Budget Savvy
Since strong budget management skills are essential, come prepared with examples of how you've planned, tracked, and forecasted budgets in previous roles. Highlight any specific achievements related to cost savings or efficient resource allocation to demonstrate your financial acumen.
✨Passion for Customer Satisfaction
Express your passion for delivering high customer satisfaction during the interview. Share stories that illustrate your commitment to improving service delivery and how you’ve gone above and beyond to meet customer needs. This will resonate well with the values of Sovereign Network Group.