At a Glance
- Tasks: Provide top-notch customer support and administrative assistance in a dynamic team.
- Company: Join a friendly team in Hertford with a focus on customer satisfaction.
- Benefits: Flexible hours, competitive salary, and a supportive work environment.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
We have an new opportunity for a Customer Support Advisor to join our Customer Services team in Hertford. This is a 12 month fixed term role where you will be working 25 hours a week, Monday to Friday 9.30am - 2.30pm. The starting salary is £17,568 - £18,919 (£26,000 - £28,000 full time equivalent) The Role: Our Customer Support Advisors provide administrative support in our Hertford Customer Service Management Centre. Where you'll be also be part of the team on reception. You'll deliver administrative support to our Customer and Neighbourhood Teams including Mutual Exchanges, Garages and Repairs. This may include meeting support, mail merges, consent forms and purchase order processing. This is a busy and varied role where you'll use your administrative and people skills to deliver great outcomes for our customers. What we are looking for: As a Customer Support Advisor you'll need strong communication skills and the ability to empathise with our customers. You will need to be customer focused and experienced in delivering positive customer results. You'll also have A positive and flexible approach to meeting customer and business needs Strong administration skills and the ability to provide administrative support to a t...
Customer Support Advisor employer: SNG (Sovereign Network Group)
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises health and safety while making a meaningful impact in the community. Our Plumbers enjoy competitive salaries, generous benefits including enhanced leave options and a matched pension scheme, as well as opportunities for personal and professional growth within a diverse and inclusive environment. With a focus on employee wellbeing and satisfaction, working with us means being part of a team that values your contributions and supports your career journey.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
