At a Glance
- Tasks: Coordinate lettings to ensure a smooth customer journey and reduce vacancy periods.
- Company: Join SNG, one of England's largest housing associations, making a real impact in communities.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension scheme.
- Other info: Flexible office locations and a commitment to diversity and inclusion.
- Why this job: Be part of a team that helps people find their homes while developing your skills.
- Qualifications: Previous admin experience and strong customer service skills are essential.
The predicted salary is between 25936 - 30000 £ per year.
Salary:£25,936.00 - £30,000.00 Per year SNG (Sovereign Network Group) is one of the largest housing associations in England.
We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.
We have a fantastic Part Time opportunity for a highly organised Coordinator to join our Lettings team.
Working 22.2 hours per week, Monday - Wednesday 8.30am – 4.55pm.
We’re flexible on your office base, so you can be based either from Basingstoke, Greenham, Hurn, Blandford, Bristol, Exeter, Isle of Wight or London .
You'll work both from home and the office 1 day per week.
What You'll Be Doing In this role, you'll help customers experience a smooth and positive journey when moving into or out of their home.
You'll work closely with colleagues, customers, local authorities, and external partners to coordinate lettings activity, reduce void periods, and ensure homes are let quickly and efficiently.
Key responsibilities: First point of contact for lettings-related enquiries, providing advice and guidance to customers and stakeholders.
Coordinating the lettings process to ensure empty homes are advertised and occupied as quickly as possible, preparing and publishing property advertisements across relevant channels.
Monitoring void properties and key milestones to support performance targets and minimise vacancy periods.
Maintaining accurate records across internal systems and external databases.
Setting rents in line with SNG's rent policy and liaising with finance teams where required.
Producing reports, legal documentation, invoices, databases, and spreadsheets to support the service.
What We're Looking For Previous administrative experience Experience delivering excellent customer service within housing, property, public services, or another complex service environment.
Strong organisational skills with the ability to manage competing priorities and meet deadlines.
High levels of accuracy and attention to detail when managing data and records.
Job Description We have some great benefits at SNG, including:25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)Chance to buy or sell holiday as part of our flexible benefits package3 additional wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/paternity/adoption pay Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
Take a look at our careers site to learn more about us and our values. #J-18808-Ljbffr
Coordinator - Lettings employer: SNG (Sovereign Network Group)
At Sovereign Network Group, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises health and safety while making a meaningful impact in the community. Our Plumbers enjoy competitive salaries, generous benefits including enhanced leave options and a matched pension scheme, as well as opportunities for personal and professional growth within a diverse and inclusive environment. With a focus on employee wellbeing and satisfaction, working with us means being part of a team that values your contributions and supports your career journey.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coordinator - Lettings
✨Get Friendly with Local Agents
In the real-estate game, networking is crucial. Head down to local property viewings or open houses and chat up the agents. Get to know them, they could have leads on part-time gigs or internships that aren’t even advertised yet!
✨Use Community Boards
Check out community boards or online local forums like Facebook groups specifically for your area’s real estate market. Often, agents or property management companies post about part-time roles that might not make it to the big job sites.
✨Join Real Estate Meetups
Look for local real estate meetups or networking events; these are gold mines for meeting potential employers and learning about new opportunities. Don’t be shy—put yourself out there and show your enthusiasm for real estate!
✨Browse SNG (Sovereign Network Group) for Part-Time Openings
Make sure to regularly check out our website at SNG (Sovereign Network Group). We often list part-time positions straight from the source, and applying through our site can sometimes give you an advantage. Always keep an eye on those listings!
We think you need these skills to ace Coordinator - Lettings
Some tips for your application 🫡
Show Off Your Local Knowledge:In real estate, knowing the area is key! Make sure your CV highlights any experience you have in the local market or community. Whether it’s part-time work in the area or even a few local projects, show us you're in the know!
Highlight Your Communication Skills:Part-time roles in real estate rely heavily on strong communication, both written and verbal. In your cover letter, give examples of how you’ve communicated effectively in previous roles. We're looking for confident communicators who can work with our clients smoothly.
Be Flexible with Your Availability:As you're applying for a part-time role, it's important to communicate your availability clearly. Let us know when you can work, especially during weekends or evenings. This helps us understand how you fit into our current team structure.
Customize Your Application for Us!:Don’t just send out the same CV everywhere! Tailor your application specifically for SNG (Sovereign Network Group) and the role of Coordinator - Lettings. Mention how your skills will contribute to our mission and why you’re excited to be part of our team. We're eager to see what makes you a great match!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Local Market
As someone looking to step into the real estate game, it's crucial for us to know the local property market inside out. Brush up on the trends, average property prices, and the type of clients in your area. This shows SNG (Sovereign Network Group) that you're not just looking for a part-time gig but are genuinely interested in making a difference in the local scene.
✨Be Ready for Scenario Questions
In a real estate interview, we might face role-play or scenario questions designed to gauge our problem-solving skills. Think about potential client scenarios, like handling a difficult buyer or negotiating prices, and prepare to discuss how you'd manage those situations. This will show SNG (Sovereign Network Group) that we can think on our feet!
✨Show Your Value-Added Skills
Even though it's a part-time position, we should highlight any additional skills or tools we bring to the table—think social media savvy or familiarity with property management software. If you've done any relevant coursework or have insights from internships, let’s weave those into the conversation to show our potential value to SNG (Sovereign Network Group).
✨Prepare Your Availability Wisely
Since this is a part-time role, it's key for us to clearly articulate our availability during the interview. Think about peak hours when clients need us and how our flexibility could benefit SNG (Sovereign Network Group). It shows we're committed to being there when needed while balancing our other commitments.
