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- Tasks: Lead a team to enhance income recovery services using data-driven strategies.
- Company: A large housing association committed to community welfare.
- Benefits: Flexible hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in housing while leading a passionate team.
- Qualifications: Experience in social housing, income collection, and strong leadership skills.
- Other info: Join a supportive environment focused on customer satisfaction and team success.
The predicted salary is between 36000 - 60000 £ per year.
A large housing association in England is looking for an Income Manager to oversee their income recovery service. In this role, you will lead a team of Customer Accounts Officers, utilizing a data-driven approach to improve service delivery while ensuring high customer satisfaction.
The ideal candidate has experience in social housing and a strong background in income collection and team leadership, with excellent communication skills. This position offers a hybrid work model, providing flexibility in your work environment.
Income Recovery Lead – Data-Driven Housing in Christchurch employer: SNG (Sovereign Network Group)
Contact Detail:
SNG (Sovereign Network Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Recovery Lead – Data-Driven Housing in Christchurch
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their income recovery service.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience in social housing and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Income Recovery Lead – Data-Driven Housing in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and income collection. We want to see how your background aligns with the role of Income Recovery Lead, so don’t be shy about showcasing your relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving service delivery and customer satisfaction. We love seeing candidates who can communicate their vision clearly.
Showcase Your Data Skills: Since this role is all about a data-driven approach, make sure to mention any experience you have with data analysis or using data to drive decisions. We’re keen on candidates who can leverage data to enhance income recovery services.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at SNG (Sovereign Network Group)
✨Know Your Numbers
Since this role is all about income recovery, make sure you brush up on relevant data and metrics. Be prepared to discuss how you've used data in previous roles to drive improvements in service delivery and customer satisfaction.
✨Showcase Your Leadership Skills
As a lead, you'll need to demonstrate your ability to manage and inspire a team. Think of specific examples where you've successfully led a team, resolved conflicts, or improved team performance. This will show that you're not just a numbers person but also a people person.
✨Understand the Housing Sector
Familiarise yourself with current trends and challenges in the social housing sector. Being able to discuss these topics during your interview will show that you're genuinely interested in the field and understand the context in which the organisation operates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to income recovery and how they measure success. This not only shows your interest but also helps you gauge if the company is the right fit for you.
