Retrofit Resident Liaison - Home & Community Delivery in Bournemouth

Retrofit Resident Liaison - Home & Community Delivery in Bournemouth

Bournemouth Temporary 30000 - 40000 € / year (est.) Home office (partial)
SNG (Sovereign Network Group)

At a Glance

  • Tasks: Support customers in the Homes and Place Retrofit programme while travelling to meet them.
  • Company: Sovereign Network Group, a community-focused organisation based in Bournemouth.
  • Benefits: Hybrid working model, competitive salary, and the chance to make a difference.
  • Other info: 12-month Fixed Term Contract with opportunities for personal growth.
  • Why this job: Help create better homes and communities while gaining valuable experience.
  • Qualifications: Customer-focused experience, preferably in housing, and a full driving licence.

The predicted salary is between 30000 - 40000 € per year.

SNG (Sovereign Network Group), located in Bournemouth, is offering a 12-month Fixed Term Contract for a Resident Liaison Officer. The role involves a hybrid working model encompassing office and home work, along with travel to meet customers. You will support our Homes and Place Retrofit programme, assisting customers throughout the process.

The ideal candidate will have proven experience within a customer-focused role, preferably in housing, and a full driving licence, as you will be travelling to various locations. This is an opportunity to contribute to creating better places and homes for our communities.

Retrofit Resident Liaison - Home & Community Delivery in Bournemouth employer: SNG (Sovereign Network Group)

SNG (Sovereign Network Group) is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant city of Bournemouth. With a hybrid working model, employees enjoy flexibility while contributing to meaningful projects that enhance community living. The company fosters a collaborative environment where your skills can flourish, making it an ideal place for those passionate about making a positive impact in housing and community development.

SNG (Sovereign Network Group)

Contact Detail:

SNG (Sovereign Network Group) Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Retrofit Resident Liaison - Home & Community Delivery in Bournemouth

Tip Number 1

Network like a pro! Reach out to people in the housing sector or those who work at SNG. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by researching SNG’s Homes and Place Retrofit programme. Show us you’re passionate about creating better communities and how your experience aligns with their goals.

Tip Number 3

Practice your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for customers. We want to see that you can handle any situation with ease.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Retrofit Resident Liaison - Home & Community Delivery in Bournemouth

Customer Service Skills
Communication Skills
Driving Licence
Experience in Housing
Problem-Solving Skills
Adaptability
Project Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Resident Liaison role. Highlight any customer-focused roles you've had, especially in housing, to show us you're the right fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting communities and how your background makes you the perfect candidate for this position.

Show Off Your Driving Skills:Since you'll be travelling to meet customers, don’t forget to mention your full driving licence in your application. It’s a key requirement, and we want to know you’re ready to hit the road!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at SNG (Sovereign Network Group)

Know Your Stuff

Make sure you understand the Retrofit programme and how it impacts the community. Research SNG and their values, as well as any recent projects they've undertaken. This will show your genuine interest in the role and help you answer questions more confidently.

Showcase Your Customer Skills

Since this role is customer-focused, prepare examples from your past experiences where you've successfully dealt with customers. Think about challenges you faced and how you resolved them, especially in housing or similar environments. This will demonstrate your ability to support residents effectively.

Be Ready for Hybrid Work Questions

As the role involves a hybrid working model, be prepared to discuss how you manage your time and stay organised when working from home. Share strategies that have worked for you in the past, and highlight your adaptability to different work environments.

Plan Your Travel Logistics

Since you'll be travelling to various locations, think about how you’ll manage your travel schedule. Be ready to discuss your driving experience and how you plan to ensure timely visits to customers. This shows you're proactive and understand the practical aspects of the job.