SNG (Sovereign Network Group) is seeking a Customer Specialist to join our Complaints Team in Basingstoke. The role involves managing each case from original complaint through resolution, with ownership and customer-focused service at the forefront.
You will coordinate with internal teams and third parties to resolve issues, engage with customers to understand impact, and ensure timely, fair outcomes while keeping customers updated on progress.
#J-18808-Ljbffr
Resolution-Focused Customer Specialist in Basingstoke employer: SNG (Sovereign Network Group)
Sovereign Network Group is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture and flexible hybrid working arrangements, staff can enjoy a healthy work-life balance while making a meaningful impact in the lives of residents in Abingdon and Hungerford. The company offers ample opportunities for career development and fosters a collaborative environment where every team member's contributions are valued.
Contact Details:
SNG (Sovereign Network Group) Recruitment Team
